HILARY GREENs profile
Reviews (2)
Bedeckhome
Excellent service, with great telephone support for queries on on line bookings
No comments to add to my comment above, other than that goods came well packaged and on time
Blackleaf
Rating of Blackleaf.com
I placed my order with Blackleaf, having seen the particular lingerie set in a feature with Hello magazine. That Hello article gave a discount code that could be used if the order was placed within a specific timeframe.My order was placed in that timeframe, but the discount code was not accepted on line so I did not get the 25% discount.I still went ahead.I knew when I placed the order that the item would not be dispatched until approx 23rd Feb, which was fine.I then received an e mail from customer services asking if I did still want to proceed with the order in view of dispatch delay.I immediately replied to that e mail, to confirm the order.In that e mail I asked that someone should please look into and contact me to explain why the discount code was not accepted.To date, no one has bothered to do so.This was my first order from Blacckleaf.At this rate, I am unlikely to place another order
Reply from www.blackleaf.com
HILARY GREENs profile
About
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook
We are currently reviewing our TrustPilot performance in a concerted effort to improve our service going forward.
I appreciate it a substantial amount of time since the problem with your order, but please could you provide your order number, if still available so that we can investigate this matter further.
Kind regards
David
Blackleaf.com