Pixmania

Poor seller with appalling "Customer Care"

What an awful company to deal with.

I recently placed an order for an Ipad 2 which was stock and my order was immediately confirmed. Three days later I contacted "Customer Care " (Irony!) to be told that Pixmania had cancelled the order. I wonder if they were ever going to contact me! However i note that they are still selling Ipads but now at a higher price

We exchanged a few emails with barely an apology and without a willingness to honour an order/ contract they had accepted.

Poor seller with appalling Customer Care

Wednesday, February 22, 2012

Reply from www.pixmania.co.uk

Hello,
Thank you for your review.
I am sorry if your order was cancelled and if you were not satisfied with our customer services.
We try and provide the most efficient service to our customers at all times.
I invite you to contact me with your order details on emma@pixmania.com so that I may investigate further into the reasons why your order was cancelled.
Kind Regards
Emma
Pixmania Mediator