S20cajs profile

Reviews (2)

Teleflorist

Disappointed with flowers in box

Having ordered 50 roses I was disappointed that they were delivered by a courier. part of the pleasure of receiving flowers in the impact of the big bouquet and a dull black box delivered by a courier was not was wanted or expected. It may be that | missed the information on the teleflorist website but that doesn't stop me being disappointed and wishing I had gone somewhere else. I wont be using teleflorist again

Thursday, March 13, 2014

Reply from Teleflorist

Dear S20caj,

Thank you for your comments on your experience, we are sorry to learn of your disappointment.

We offer a range of delivery methods for our arrangements and these are stated next to the bouquet image. The flowers are delivered in a box to protect the arrangement during transit and to ensure they are as fresh and beautiful on arrival.

We trust the flowers have been well received and enjoyed.

Kind regards,
Teleflorist

Pixmania

Poor seller with appalling "Customer Care"

What an awful company to deal with.

I recently placed an order for an Ipad 2 which was stock and my order was immediately confirmed. Three days later I contacted "Customer Care " (Irony!) to be told that Pixmania had cancelled the order. I wonder if they were ever going to contact me! However i note that they are still selling Ipads but now at a higher price

We exchanged a few emails with barely an apology and without a willingness to honour an order/ contract they had accepted.

Poor seller with appalling Customer Care

Wednesday, February 22, 2012

Reply from www.pixmania.co.uk

Hello,
Thank you for your review.
I am sorry if your order was cancelled and if you were not satisfied with our customer services.
We try and provide the most efficient service to our customers at all times.
I invite you to contact me with your order details on emma@pixmania.com so that I may investigate further into the reasons why your order was cancelled.
Kind Regards
Emma
Pixmania Mediator

S20cajs profile

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S20caj
Reviewer
Male, 1967
dudley, United Kingdom

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