I saw a Jaques Chess set on their website, It had a cloth and card 12" Chess Board with attractive brown and white squares and border. What I got was a print of a hand drawn chess board in PENCIL! Good Bye Jaques! Never Again!
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Please accept our sincerest apologies for the disappointment that you have encountered with your recent purchase. Due to an error on our part you were in fact sent the incorrect item.
We shall arrange to send the correct board to you ASAP.
With kind regards
Lisa Howard
Jaques of London