Matts profile
Reviews (12)
Pixmania
Terrible, terrible, terrible
Item ordered before christmas, not delivered it quoted time. item was lost by courier (apparently) however they would not sent a replacement as the case was still open????? resent the item 5 weeks later. avoid them at all costs
Reply from www.pixmania.co.uk
Vistaprint
Not very easy to use, pricey, and hidden extras
see title above
Reply from Vistaprint
Ebay
Excellent, prices a bit high though
Good site, does the job. Prices can be a little high and unclear
Amazon
Unclear shipping charges
The sell items from lots of companies so you get charged lots of shipping when buying mulitple items
Professional Building Supplies
Items missing they refused to replace.
some large orders placed there were items missing with both orders. Called regarding the first order, they said it was not possible for items to be missing as they double check all shipments. (not true) The second; they had clearly sent the wrong items which they replaced however when we called regarding items missing they refused to send the missing items. Avoid professional Building Supplies at all costs. They cannot be trusted to either get the orders correct or send missing items. Other companies offer a better service. Terrible. (They have since missed orders worth £4250)
Reply from professionalbuildingsupplies.co.uk
Whilst we always endeavour to deal with any shortages or damages quickly and with a minimum of fuss, we were unable to accept responsibility on this occasion due to the amount of time that the goods had been on site.
Matts profile
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Hello
Thank you for your review.
I am sorry that your item was lost in transit before Christmas, and that it has taken 5 weeks to resolve.
Normally a transport investigation will take up to 5 working days provided we have all the information required to open the investigation.
I would be happy to look into your case to see why there was a delay with the treatment of your investigation. I invite you to contact me on rachel@pixmania.com with your order details so that I may review your file and contact you directly.
Kind regards
Rachel
Pixmania Mediator