I purchased from smpartbuyglasses.com because I wanted to save some money on my next frames, so mission accomplished. That said, it took eight weeks and multiple e-mails and calls to their customer service before I received my frames (I ordered frames only, and I believe it would have taken longer if I had ordered with my prescription). I waited a month after I ordered before I attempted to contact customer service. I first wrote an e-mail through the link on their website to contact customer service - no response. I tried again, and again no response. Finally I called the 800 number and waited to speak with a person (took a while as you would expect). He explained that smartbuyglasses could not currently source my order and that I could either order a different frame or wait for their supplier - Gee-whiz, thanks! Why offer a product for sale if you can't supply it? Because I had already been to an actual eye doctor and tried on the same frames I had ordered online I knew they would fit, so I chose to wait. I will give two stars because I got them cheap, but I will never use this web site again and would not recommend it to a friend.
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