Steves profile
Reviews (2)
Myprotein.com
Terrible service, slow delivery
Placed an order 6 days ago, had to pay £4.95 for delivery as website cited my address as non-mainland UK even though it is and their competitors offer free next day delivery to my area, and I'm still waiting for my order. Have not even received dispatch confirmation. Emailed MyProtein to enquire about order status and complain about slow delivery, have heard nothing back. Would not recommend to anyone and will not be using them again in future.
Reply from Myprotein UK & Ireland
Discount Supplements
Fair pricing, speedy delivery
Unlike some of their competitors who advertise artificially low prices but then add a ridiculous and unjustifiable delivery charge in order to covertly charge their customers more, Discount Supplements advertise fair and transparent pricing, with free delivery which is a big bonus. I've ordered from them a few times now and delivery is always quick. Would have no hesitation in using again.
Steves profile
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Thank you for your feedback.
I'm really sorry for any inconvenience caused and also to hear that you have not had a response to your email.
I will pass this on to our customer service team to resolve this for you promptly and also reply back to your email.
Apologies and regards,
myprotein.com Customer Relations Team