saelizas profile
Reviews (3)
Bloomindelightful
Excellent - Happy Customer
I ordered flowers on a Sunday for delivery the following Wednesday. I ordered before I read the reviews and once I'd read them was worried my flowers wouldn't turn up or they'd be of poor quality etc. I was pleasantly surpirsed, they turned up on the right day, were wonderfully presented and my friend loved them.
Comet
Told out of stock a week after taking my money & 3 days before delivery
Ordered a fridge/freezer for delivery 2 weeks later. Comet took my money then informed me 3 days before delivery that it wasn't in stock. Due to move to my new home in 1 week but have to wait 5 days for refund so can't order a replacement. Not good enough.
Appliances Online
Wouldn't price match despite being told they would previous day
I rang Thursday and I was told they would price match to another site I'd seen a fridge/freezer on. Rang today (Friday) to place order and also order a washing machine at the same time (total value £968) and was told they wouldn't honour price match after all. I don't have much time left before I move due to already being let down by Comet. Will avoid this site in future.
Reply from www.appliancesonline.co.uk
saelizas profile
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I am really sorry to hear the difficulties you have experienced in regards to our Price Match policy.
Appliances Online takes all reviews very seriously and I would like to personally investigate your order immediately.
Please can you send me your order number and contact information?
I look forward to hearing from you,
Kind regards,
Jane Gough
Quality & Service Administrator
reviews@appliancesonline.co.uk