Gerry Parrs profile

Reviews (2)

National Tyres and Autocare

Tyre selection pleasure

The website enabled me to choose the right tyres for my car and needs. The full descriptions of each tyre within the brands was excellent and easy to understand for someone like me who is a non mechanic.

oakfurnituresolutions.co.uk

Lovely tables - eventually!

The initial four week delivery turned into about ten weeks, and then the smaller table in the nest had a problem with one of the legs. I dealt with one person (Tommy Boonham) during the whole saga of delays and obtaining a replacement leg. This made the whole frustrating experience much more bearable as he was very helpful and finally managed to sort everything out. I felt reassured that I had one particular person who knew my problems without having to repeat them on each phone call or email. Anyway, finally I am delighted to have a very nice oak nest of tables which arrived beautifully packed and look just like the picture! Thank you Tommy for all your patience and perseverence!

Wednesday, March 21, 2012

Reply from Contempory Oak Furniture

Dear Mr Parr,
Many thanks for your kind comments and constructive feedback.
I can see that you experienced a delay with your order and I apologise for this, as the initial estimated timeframe was 2-4 weeks for the item.
I am pleased that Tommy was so helpful and that issues with damage to the table were efficiently handled.
It is great to hear that your experience of contact with us on the phone and at the point of delivery was positive; we hope to see you back at Oak Furniture Solutions again soon.
Kind Regards,
Robin Hunt,
Managing Director.

Gerry Parrs profile

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Gerry Parr
Reviewer
Female, 1947
chichester, United Kingdom

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