I have a child with complex needs so was unable to visit a store easily. I ordered what I thought was a whitewash tripp trap but when it arrived it wasn't the colour I'd hoped it would be, it was much darker than I expected. When I explained to Tim and Travis at BackinAction my circumstances they immediately arranged prompt return and delivery of a Tripp Trap in white this time. They were kind, compassionate and efficient. Many thanks to Tim & Travis. I'll definitely shop with you again.
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