VideoGameCentral.com

Good customer service

We ordered the Nintendo Wii Ultimate Board Games Collection 20 Classics. We received the board game collection "12" classics. We emailed the company and received a prompt response. As their supplier advertised the wrong game, and the one we ordered was not available, and we had to return the game for a refund. Email & telephone communications were taken care of and a $5 credit was put on our account because of the error. We're hoping that our refund is returned just as promptly.

joeyarr found this review useful

Tuesday, March 27, 2012

Reply from VideoGameCentral

Thank you for understanding. The 20 in 1 Board Games was only published on the other consoles yet the manufacturer originally sent wrong artwork for Wii stating 20 Games. As we later found out, for some unsual reason they lowered the game selection on Wii to 12 in 1 and the classic Parcheesi was withheld. Refund went through today :) Thanks again!