Spent 4 hours waiting and changing between 3 cars before they could get me something, despite having pre-booked 2 month ahead. I needed 2 things: aircon and GPS. First car: Nobody could open it (apparently was new). Second car also new, aircon not working. 3rd car GPS not working. They then gave me a standalone GPS, which didn't work either (didn't get satellite position at all), I had to come back and get another GPS before I could finally be on my way. In all this, alone with my 2 kids I had to walk back and forth a good dozen of times between the parking lot and the desk which were far away from each other, simply because they would not send anybody out their office to help solve the problems.
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