I bought a flip case for my Sony Xperia S phone. It was made by Roxfit for Sony. Most sites sold it for between £14.99 and £19.99. Technextday sold it for £7.64!!! There was also free delivery but the downside was you had to wait between 7 and 14 days. It was nearer 14 days. I decided to pay for the item over the phone. The process advised me to complete the order and I would be contacted to make the payment. I waited a couple of days but didn't receive a call. I rang in and eventually got through and was able to make the payment. Then the long wait started. I can't really complain about the wait as they did state how long it could be but the process felt strange with a 4 step email notification of the progress of the order. But it was worth the wait as the item duly arrived and was exactly as described at a fraction of the cost against other sites.
I never got round to thanking Helthspan for sending a replacement order when it went missing a while ago. They dealt with this swiftly and it was much appreciated. I'm ashamed to say I did not give credit where credit's due sooner. Quick to complain but slow to give credit. Healthspan and it's staff were a pleasure to deal with. Thank you.
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