Tony Jones´ profile

Reviews (2)

Play.com

Play.com very poor customer service!!!

I brought a product via Play.com Trade (a dismally crap version of Amazon Marketplace) from a seller there by the name of inoot/GamesNGadgets. After placing the order I found out that it was infact not the product advertised. It was advertised as an original Xbox charger but then after placing the order I was told it was only a compatible version - which was not what was wanted. I tried to cancel the order immediately, however all cancellation Emails were ignored by iNoot. Eventually I got this message back from iNoot - someone supposedly called Shahid Shabbir (sshabbir2002@hotmail.com), whose email text was this piece of poetry:

"Stop bull shitting, you seem to be a conman yourself and just want to give silly excuses because you wanted to cancel the order and return the product, the products are all ce approved so don’t give me the shit of dangerous product

You fucking Moron "

I also contacted play.com and forwarded them all emails as they have something called a Play Gurantee (which is anything but). They are equally terrible. Customer service in Philippines & like robots reading scripts. They don't want to know & are waste of time. Couldn't get a refund from Play or iNoot. This one is definitly one to avoid!

Inoot

Abusive & Foul language from inoot customer service

I brought a product via Play.com Trade (a dismally crap version of Amazon Marketplace) from a seller there by the name of inoot/GamesNGadgets. After placing the order I found out that it was infact not the product advertised. It was advertised as an original Xbox charger but then after placing the order I was told it was only a compatible version - which was not what was wanted. I tried to cancel the order immediately, however all cancellation Emails were ignored by iNoot. Eventually I got this message back from iNoot - someone supposedly called Shahid Shabbir (sshabbir2002@hotmail.com), whose email text was this piece of poetry:

"Stop bull shitting, you seem to be a conman yourself and just want to give silly excuses because you wanted to cancel the order and return the product, the products are all ce approved so don’t give me the shit of dangerous product

You fucking Moron "

I also contacted play.com and forwarded them all emails as they have something called a Play Gurantee (which is anything but). They are equally terrible. Customer service in Philippines & like robots reading scripts. They don't want to know & are waste of time. Couldn't get a refund from Play or iNoot. This one is definitly one to avoid!

Tony Jones´ profile

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Tony Jones
Reviewer
1971
United Kingdom

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