The service from this company is first class I received my order to discover I had ordered wrong being a cross stitch instead of a tapestry, I made a phone call and was advised to return the item with details of the correct item required, I returned this on Tuesday and recieved my replacement on the friday, I had a note written on the paperwork to advise me that a refund for the difference was being paid back into my card account.
I would not hesitate to order from this company again and would highly recommend them.
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