Sally Wilemans profile

Reviews (1)

Meridan Press

Excellent product, email service slow

The quality of the invitations is excellent, just like the picture. Good quality card and envelopes
The printing service adds a nice touch to personalise your invites; we had wedding invites and I wanted them to be right and definatley got what I wanted.
Delivery was 10 days as quoted and I got an email advising they were on their way
One of my invites was missing, I emailed a couple of days ago now and still have not recieved a respose, so my impression of the aftersales service is not good

Monday, April 30, 2012

Reply from Meridian Press

Sally, Thanks for the review. We did receive your email and your missing card was reprinted, sent out today, and should hopefully be with you tomorrow.

I'm very sorry that you didn't receive a response to your email to tell you that we were dealing with the missing card. We really do take pride in our customer service. I know that sounds like a cliche, but if you read our reviews you'll see that we try our best to make sure our customers are happy.

Kind regards
Michael Beverley
Meridian Press

Sally Wilemans profile

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Sally Wileman
United Kingdom