Dear Victoria,

Thank you for taking the time to review the service we provided you on your last order. I am very pleased to hear that the order has been received safely and on time.

Due to the high value nature and fragility of the goods, security of your shipment is paramount and while I appreciate that the postage charges can be high, it is necessary to ensure security and protection of your goods in transit.

We endeavour to provide a 5 star service to all of our customers and apologise that we have not lived up to your expectations on this occasion. Should you have any further questions or issues please do not hesitate to contact me on 01494 670961 or enquiries@davidshuttle.com Mon Fri, 09.30-17.30.

Kindest Regards,

Lauren McNeil

Website Customer Services