I ordered a diamond so that I could have it added to a ring, and the order went through smoothly, then within a short time I was contacted by a member of the Brilliance staff who wanted to be sure I was informed about the differences in the gems, and to tell me that the company which analyzed the gem I ordered had a slightly different value than some of the others. After verifying that I was still interested in the purchase he made sure my order was dealt with quickly. I was very impressed with the speed and accuracy of their descriptions and shipping, but even more so with the simple fact that they care so much about customer satisfaction.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook