I wanted business cards, flyers, letterheads and compliments slips printed as was recommended Solopress. The quotation process was very fast and I sent colour files by email and asked if they were acceptable. I did not hear back until I was sent a proof of the business card. I did not approve it as the colours were not right and there was grey banding across the card. I was made aware by one of the printing staff that Adobe Illustrator files will retain much better quality to the printed product than the Adobe Photoshop files which I had sent. I then re-sent the files but in Adobe Illustrator format. I was then told that the letterheads and compliments slips had already been printed (no proof was sent) and it was too late to change them. I was not very happy about this.
I received the compliments slips and letterheads in time and the business cards took an extra two days plus the long jubilee weekend so arrived 6 days later and then had to be forwarded on to Switzerland. I am very happy with the business cards. The stationary does not look as good as I had hoped. The flyers turned out very good.
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