FurnitureCamden

Absolutely Terrible!!!!!

I ordered several items of furniture from Camden on March 7th. So far they have had 'container delays' they have had stock that is 'damaged' and 'misunderstandings between their couriers and suppliers'. I was offered a split delivery which never happened and the furniture that I was informed was 'all in stock' on 21st May now has more problems. I still can't get the furniture that I paid for and was supposedly ready over five weeks ago. Don't shop with these people - the items I ordered at Oakfurniture solutions has been with me for weeks!!!! I have been waiting for Camden for 16 weeks and have yet to get any furniture or even a delivery date!

Hayley J Makin found this review useful

Tuesday, July 17, 2012

Reply from Furniturecamden.

Dear Caroline,

Thank you for your feedback.

We are sorry you are disappointed, unfortunately sometimes delays occur. When our supplier told us about the delays in your order we have contact you and told you. We had problems with our courier and we have decided to change the courier and the delivery days changed. Your order will be dispatched on Thursday and it will be delivered next week. I will send you the courier details in case you wish to get in touch with them.

Since you had this issue we will offer you a 5% discount from your next order if you wish to order with us again.

Senior Account Handler

Melanie Bernard