msnas profile
Reviews (30)
Watch Shop
Great customer service
Bought a fab watch from there. Found a 5% discount voucher online. Delivered free the next day. Had a small problem (so I thought). Phoned customer service, who immediately sent out a prepaid bag to return the item. As it turned out I didnt have to. Great range of products at good prices.
Eon Uk
3 stars only because of the twitter team!
I had an account with eon for some years that went smoothly then I 'switched' to another provider and then switched back. Despite calls almost every day, It took Eon 6 months to get it right. I was getting letters almost every day saying one thing or another, the stress was unbelievable. I decided to 'tweet' my dissatisfaction and from then on my experience was totally different. I have to say, if I could rate EON twitter team it would be 5+ stars but the general customer service, dont have a clue. Try it, it might work for you and your problem. To be fair, I was given compensation of credit to my account by AM of the Twitter team, who was amazing and kept on top of things until it seemed to be sorted (yesterday 25/3/13) But we will see.
Keep up the good work 'Twelpers' (esp AM)
SuntekStore
Lovely waterproof bag
I was doubtful in ordering this bag but it was from ebay so went ahead. It is a bag used for nappies/wet clothing and just perfect for what I wanted.
Knowing it was coming from HK I realised it would take some time. Well, the bag was shipped the same day and arrived 10 days later, cant ask fairer than that. The bag looks just the way it is on the pic.
I have received a follow up email from the company offering 15% discount from any purchase made from their site. Will go and look to see if there is anything else I like.
Very happy customer!
Wowcher
good products
Good products are offered at good prices. However, there are not many local ones offered, they are mainly in London (where I dont live). I have purchased a couple of wowchers and each one has worked out well.
Castlegatelights
Fantastic service and delivery
After searching the internet for a suitable light for my living room and seeing that the one I wanted was about the same price everywhere. I called Castlegatelights to ask a specific question about the product I wanted to order. As they did not have the light in stock, the assistant said he would order it and check it when it came in the following day and then call me to let me know.
Sure enough, the following day, I received the phone call and my question was answered. I ordered the light and it arrived the next day (free delivery). One fantastic thing about the delivery is that they email you in the morning and tell you within an hour when you can expect delivery so you are not waiting in all day! Would have no hesitation to recommend Castlegatelights to anyone and everyone.
The Book People
Fantastic
Not used the site but use the 'book man' who comes around places of work. Fantastic range of books at great prices. Usually end up buying everyone a book for Christmas...who doesnt love books?
Cloggs
Be careful!
Bought some crocs off their site, when I unapcked them..one was a 5 and one was a 6..They did exchange them (of course) and offered me £20 off another order. the one thing, the shoes smelled a bit odd, this did wear off.
Evans
Overpriced!
being on the voluptuous side, I used to use EVANS a lot but find them totally overpriced. They used to have a monopoly on larger sized clothes but thankfully that is not true now. I tend to use other sites and only use EVANS for the odd thing I cant find elsewhere.
Asda
Hit and Miss
I use Asda all the time as its the most local to me. The range of products is good and well priced. I also like the website.
However, the customer service in the store leaves a lot to be desired.
Only this week I was made to feel like a criminal (twice) as I wanted to use vouchers to pay for the shopping. They FINALLY accepted them and as I was leaving the store, the alarm sounded and was stopped my a burly security guard asking me to show my receipt. They had forgotten to remove a security tag..very very embarrassing.
Next
Good!
Use next for clothes and homewear. I have collected from the store and each time they ask for different things to prove my identity...weird.
I get an email stating one thing, when I get to the store, its another thing. Get your act together! They do have nice things though, and reasonably priced
T Mobile
my own phone provider
I have had a love hate relationship with Tmob for about 3 years now. They mess up big time and then apologise and offer you a carrot to stay with them. I once didnt have service for a month and they kept saying it was my phone..but of course it wasnt!
Generally the customer service is extremely poor. Only twice in the three years I have been with them can I say that I had GREAT customer service (and dont even get me started on the new South African guys they have working for them!)
If they dont offer exactly what you want...look elsewhere
Lovefilm
You pay extra for some films
I had an offer with one of those daily deal companies. £6 for 3 months unlimited streaming and 2 films at home. I really enjoyed it, even though I do not watch many films. However, once you have had one 'offer' you cant sign up for the free month or any other daily deal offer.
It worked really well for me and saw films I wouldnt necessarily watch and caught up on some that I had wanted to see. However, the very latest films are only available if you pay extra...per film. Not fair!
Moneysavingexpert
Interesting
I really like this site and have saved myself money using the offers they have. They send you a weekly email with all sorts of interesting stuff. Worth signing up for.
Covent Garden FX
Fanstastic!
Used this company for the first time last week. Could not complete my order on the website so gave them a call. Agent I spoke with dealt with my order fast and efficently.
Was advised if the money was paid my 2pm the currency would arrive the next day...and it did!
Great service and good exchange rates too.
Argos
Easy to use and love the click and collect
Love the click and collect, dont have to wait in the queues to pay. They send you a text to remind you to collect it...love love love it!
Oh yeah, the range of goods is good too
Paypal
Love paypal!
I love paypal, use it a lot. I do wish it would be a bit easier to navigate the site.
Premier Inn
Great value but parking is a rip off
Stayed at the Premier Inn Terminal 5 Heathrow. Great value and good food in the restaurant and fantastic value if you book the 'meal deal'
There is a free bus to Terminal 5 or you can pay the shuttle at £4.50.
The parking is £12 per night....yes..£12! A total ripoff.
LateRooms.com
Worth a look
Booked a weekend away for me and partner, had a great deal. I even tried to phone the hotel direct but the price was still better on Laterooms.
Expedia.co.uk
Great to compare
I have booked through expedia and found that they are marginly more expensive than other sites, however, you do get the choice of flight time.
Britishairways
FAB!
My partner just flew with BA, booking was easy and the flights to and from were on time. While on board, was given nice food and well taken care of.
Tripadvisor
Great site
am a great fan of Tripadvisor and always review trips made!
I do worry that people can be 'overpicky'. They want 5* places at 1* prices...doesnt work that way.
Yodel
They were good!
Recently had a parcel delived by yodel, when I was informed they were the delivery service, I prayed that the parcel would not be thrown into my garden as I had seen a driver do on TV.
Happily, the driver arrived and was very courteous. Well done!
Groupon UK
Sadly, not for me!
I bought a few groupon vouchers and sadly not one of them worked out well for me. Its usually that the company offering the groupon are not able to fulfill it.
Just Eat
Great site
Use Justeat regularly and can always find something good to eat from the variety of restaurants they have.
Reply from Just-Eat.co.uk
O2
Great customer service!
Recently bought an O2 simcard on ebay that was a number I wanted but as I am with Tmob (dont get me started on them!) I had to transfer the new number. I contacted O2 customer service and the lady I spoke with was absolutely delightful!
My son is an O2 customer and is always on to me to change to them...how I wish I had before taking out a new contract with Tmob.
Amazon
Love amazon!
Love amazon! you can usually find what you want at a reasonable price. Have bought hundreds of things from there and only once had to contact them, a replacement was sent immediately.
Update on this review March 2013. Still enjoying a fab love affair with Amazon. Had to contact them again regarding a small problem, it was sorted within the hour. Just love the 'we will call you' service. Well done!
n/a
Good, sometimes
Sky can be horrid, sky can be great. Have had various dealings with them over the years I have been with them and I am still with them so it must say something!
Its nice sometimes to get someone who knows what they are talking about and how to give good customer service, sadly, this does not happen often but I just keep calling until I get someone.
Diet Chef
Great food at great prices
Have been using dietchef for a while now and am so glad they have been introducing more 'food of the world'
I enjoy the food and find it good value for money, no mess, no waste and delicered to your door..what more can you ask for?
msnas profile
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Firstly, I'm happy to see your a regular customer to Just Eat and that you are happy with your local takeaways. I would also like to thank you for leaving a review for us, all customer feedback is important to us.
Kind regards,
Preena
Preena Kamle
Social Media Consultant