Agoda

beware

I booked a room on their web site but there was no place to enter the number of occupants. I figured it did not matter. When I received the voucher, it stated only 1 adult. I called them to clarify that it was 1 adult and 3 kids (below 12). I was told that it would cost an additional USD$119 for the 3 kids. The original room charge (5 nights) was about USD$300. Imagine my surprise when the additional charge turned up to be USD344; ie, more than the initial room charge. Thus, the cost of the stay more than doubled just to accommodate kids in a room that has already been paid for. I have just e-mailed them about this and we'll see where it goes.