This is a bait & switch company. Twice now I have placed an online order for glasses frames only to be told that the one frame left had a flaw and would I like to choose something else? The owner of the company actually told me in an email that the frames do not exist and have never existed. They keep them on the website to lure customers in.
"Customer Service" consists of the owner who, trust me, has no business being in customer service.
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