Baracuta

Excellent products (too) promptly despatched

I was delighted by my two new Baracuta G9 jackets, which are stylish and very well made. They were something of an impulse buy - prompted by their discounted sale price tags. This in itself caused a complication, because I was about to go away on holiday. I immediately emailed the customer service team requesting that delivery be held back for one week, but my message was not acknowledged. Fortunately I have trustworthy neighbours and finally received my items intact on return from my short absence. One of the jackets was short of a spare button, but I'll just have to take extra care.

This is a long-established British clothing company with a proud heritage and it will, despite my slight misgivings, continue to get my support.