jAlbum

Trickly Little Froggy

Totally disappointed with my jAlbum purchase. Bought what I thought was a place to place my photos in a gallery to replace MobileMe. After a couple months waiting on the serial number, which turned out to be only a License Code, I still couldn't upload any photos.

Was informed that I would then have to purchase monthly or annual storage fees. That's not what was advertised when I bought the first purchase. Wasted my money there fir the Pro version.

No longer involved with this frog. Learned a lesson to look beyond the first pond. This one has a beaver dam blocking the way.

Wednesday, August 08, 2012

Reply from jAlbum

Hi Wes. Really sorry to see you upset. Why not contact helpdesk@jalbum.net so we can help you out. That's what we ask all users to do before posting negative comments. You seem to have confused two products. We don't charge you any monthly or yearly fees to use jAlbum with your own web site, but if you choose to use our storage, then it's a regular fee which is advertised clearly at http://jalbum.net/purchase/storage

At the end of the day, if you're not happy with jAlbum, we offer you a full 30 day money back guarantee.