There are some negative reviews in here, so i thought i'd post a positive one.
I have three domains at One.com. I've been a customer since 2003 when they were called b-one.
In those 10 years i only remember having a couple of times where the mail send / recieve was a bit slow, but i never had issues with my sites being down. You always recieve a notice when they do maintenance and its always during the night (CET at least).
For me it just works.
I recommend one.com to everybody who asks me about web hosting.
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