I used to be an HP brand loyalist. I shopped plenty of HP products before from PC to printer to laptop to netbook. However, after HP Support Denmark tried to ping pong me when I need their help to repair my broken netbook, said that it wasn't danish, and yet did not give us step by step to fix our unit, whether under or outside guarantee, I am very heart broken and decided would not buy HP again for my new HP netbook.
I blogged about this incident here http://nordicnomads.wordpress.com/2012/10/30/your-netbook-is-not-danish-said-hp-technical-support-denmark-a-lesson-for-global-companies/
The first thing I did when I arrived in Denmark was to contact many language schools to study Danish, and IA Sprog was the one which gave me the quickest offer, before I knew that the school was the largest one in the country with plenty of spaces. The school still is very responsive anytime I need to reschedule my class.
The most important thing you can learn at IA Sprog is to master the glottal stop and pronunciation of Danish language, which no book can tell you how. Speaking is always their emphasis, especially in the intensive program.
I ordered ticket to fly back to my home in Copenhagen (Tartu-Tallinn-Copenhagen) in September 1, 2012. In the night before my flight, which scheduled to board at 6 AM, the company suddenly informed me that my flight was cancelled and they will replaced it with bus to Tallinn to catch my connecting flight. After preparing anything, including extra and earlier van booking to get the bus which planned to bring me to Tallinn, Estonian air called me again that they had managed to get replacement plane to Tallinn, so my flight was not cancelled.
When I waited at Tartu Airport, they boarded quiet late, almost half an hour late, which freaked me as my connecting flight from Tallinn boarded at 7.05 AM. As predicted, I had to rush to the next gate and became the last passenger boarded, while the rest had already waited. Still good that this connection flight waited for me.
My first choice to pick Estonian Air was because I want to buy something local, experiencing local airline, but I guess for international flight I have to reconsider again flying with this carrier. I also hope their flight crew to smile a bit.
I used Norwegian air two times. First during the winter 2011 where I was surprised for being able to fly to Italy from Norway for only around USD60, i was expecting it to be more. Second time, I flew to Estonia this summer, also affordable.
Norwegian Air is a great choice when you want to be budget friendly yet not sacrificing quality and comfort of flying. I am sick with low cost airline out there which try to squeeze my last money out of my pockets, but Norwegian is relatively better when I want to value all aspects of travelling around Europe.
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