I am having a terrible experience with Trustpilot at the moment. Customer service takes days - unless you are a paid customer. People can leave negative reviews and providing they have an order number (regardless if the order was cancelled or not) they are happy to publish it.
Not only are they much more expensive then other rival companies they simply do not have the features to match up to them either.
I am willing to update my review if things progress, however at the moment I have such a poor opinion of their customer service.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.