my daughter and i placed my order for a helmet and pads on 12/18/10 hoping to receive them before or even after christmas. my daughter was super excited and would check the website everyday to see how far the process has gone along. it never moved pass the second stage. i then found out that the money i had spent on the gear was put back onto my card. i tired using the "live" help on the website to try and figure out why this happened. after two attempts and no answer to my questions i had to tell my daughter that the helmet wasnt coming and i couldnt tell her why. this website has poor service and lack of information. next time ill just order from amazon
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