This is the second time I have ordered livestock from Charterhouse. Every critter in perfect condition, snails, crabs, nudibranchs. All properly packaged, delivered next day as promised.
Order included 3 small Berghia nudibrabchs. Separately bagged and all active. Placed them in a container to begin acclimatisation to my water. Snipped off the heads of two small Aiptasias and put them in. The nudibranchs immediately sensed their presence and within 5 minutes had started feeding.
Couldn't ask for better than that.
Quality products, great prices, quality courier, rapid delivery. Corrective lenses fitted to my mask at no extra cost with originals neatly replaced in the boxes. Forgot to mention about the lenses on my order so sent an e-mail late that evening requesting they be fitted. Whole order was despatched next morning but not before I'd had a response confirming the lenses would be fitted. Courier has on-line tracking and even gave a 1 hour time slot for delivery. Outstanding.
Always efficient and reliable. I have had 5 orders with this company going back about three years. Only on one occasion have I had any problem. They had forgotten to pack a tripod I had ordered with several other items. One quick call to a friendly support guy and the missing tripod was on its way, with an apology for the inconvenience. Given that it arrived only two days after the original package (4 days after order) I can't say it was much of an issue to me, but still the firm treated it seriously and quickly corrected its oversight.
I have no qualms ordering from this company. Quality outfit
The company provides a bewildering range of headphones but has filters and provides detailed information to help you make the right choice. I ordered after 8pm on thursday. My postie delivered them at 11.10am today (saturday). That means a) the phones were actually in stock, b) the company processed my order promptly and efficiently and c) they offer only reliable carriers.
The headphones (AudioTechnica ATH-AD700- which after only one hour of listening I'm happy to confirm are properly under the 'audiophile' filter) were well packaged and protected and the box included a few nice extra touches. I won't say what, you'll have to place an order yourself and find out. But I had an extra little grin on my face that hasn't worn off yet.
I have seen cheaper prices, but not by much, and none of them provide the same range, information and quality of service from selection to delivery. The range of contact options provided give me little cause to doubt that any required after sales support will be there if I need it.
If you want a quality experience and excellent value for money then you really need to use hifiheadphones.
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