Firmoo

I'm reporting them to the BB

They wont give me a full refund for the glasses I returned. They say they give you 7 days for a full return, but it took 6 days to get to my place! And when you want to return them, you have to call or email for your Return Authorization Number (RAN) and then they wait another day to respond. Only a sketchy company would make you just through hoops to get a refund.

Oh, and even though I gave them my email, RAN, and name, they keep calling me "David" or "sir." Do they even have their paperwork in check?

I received a cheap product, paid over $50 for it, and now I'm only getting $14.95 back. What a terrible company. I'll never buy from them again.