I would definitely be happy to recommend. My experience was excellent products and prices, kind and courteous (and so quick) correspondence via emails. Extremely prompt delivery. Everything you would wish from purchasing online. Thank you David, OutdoorWorldDirect.
Would definitely recommend. Had an email from 'Craig' re a problem "Hi Lyn, please could you call me on 01254 232 506 as I need to check something with you.Regards Craig. I emailed back, on returning home, to say I was unable to get a reply, I gave my husband's work email to sort with him the following day. Craig replied: It’s okay it’s sorted don’t worry. Regards Craig.
My order arrived with one set of door handles "out of stock". Had Craig informed me that this was "the problem" I could have chosen an alternative that evening, especially as my order was over £150 meaning the P&P was free (which was a great bonus). Now I have to source another set, which was a shame as the fitter has now gone. It is now an inconvenience which, with better communication, could have been sorted very quickly and easily.
But, apart from this, the website is easy to use, the prices are fantastic and the quality of the products is superb.
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Thank you for your review. However, although the order reference 93961 is an order you placed with our company, your order was for 2 FTD220BCPSC cupboard handles with a total value of £8.89.
We do not have a Craig here and the phone number appears to be for the website company 'Door Handles UK'.
It would seem that you have responded to our request for a review thinking it had come from Door Handles UK.
We would be very happy to receive a review from you on our products however.
Kind regards
Suzanne Faulkner
Managing Director