I ordered and received a pair of glasses from Firmoo and was amazed at the speedy service and quality of the product including the accuracy of the prescription lenses. Unfortunately there was a flaw in one side not being tight enough. It can happen regardless but no local eyeglass retailer would perform any maintenance without charging a fee. I contacted Firmoo, who immediately offered to replace the glasses without charge. Which is what I did and now I have the new glasses which are even better and I am beyond happily satisfied. In fact, I ordered 2 more pairs,which,by the way, still cost me less than half the price of getting 1 pair locally. Firmoo definitely has my confidence and I wouldn't hesitate to recommend them to anyone and everyone.
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