I ordered a poster with frame, on check-out I was offered a 'free' gift (a limited choice of posters) which I took them up on and choose a world map... when the order arrived they'd framed the 'free' poster and not the one I actually wanted framing - d'oh.
After emailing to enquire on how to solve this mistake they were quick to respond and offered me a small refund (which, I've yet to confirm I've received as I write this) as compensation for having to transpose the posters myself.
fantastic service. best price I found, the Stream Activation code was delivered first by email as promised, and the physical DVD arrived (on the day of release - Rage PC game), with a tantalizing label on the front - love it.
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