I purchased a guitar starter kit and changed my mind. I decided to buy a more expensive one a few hours after placing my original order. I phoned up, was answered immediately by a very nice operator who amended my order.
Very smooth transaction, excellent website. Will use and recommend.
When ordering my new computer I was surprised to have to pay an extra £25 for packaging but as It was virtually guaranteed to arrive undamaged I duly paid the extra.
My computer arrived yesterday. The case was damaged on one corner as though it had been dropped. As the packaging is undamaged I can only assune it was despatched damaged.
I am extremely upset having paid £716 and was expecting more than has so far has been delivered. Would I recommend them? This depends on how long it takes to resolve the problem. So far I remain unconvinced by the companies service.
Despite many Emails and telephone calls requesting a refund for a sideboard that was cancelled only days after ordering, the company fails to reply to my messages.
I paid £645 to them. I am appalled at their service. I can certainly advise extreme caution when dealing with them.
Will I receive my refund without court action?
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