The description of the item I purchased listed a feature that was incorrect but was partly the reason I chose this item instead of the others. Upon pointing out the false claim on their website, the customer service person told me that "mistakes happen" and did not apologise. I wasn't satisfied with the product or the response. They did however arrange for a refund.
This product was available on lots of sites, but preciouslittleones was the cheapest by far. The delivery was quick and the product arrived safely. What more do you want from an online shop?
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