Bought something I was lead to believe was a docking station. Ended up receiving a simple connector. Now they're using the fact that they shipped a box to avoid giving me back my money even if I sent back the "connector". Wrong way of doing business, avoid them. Plenty other stores to buy from.
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The title of the item you ordered on the product page was "FRU - DVI-to-VGA adapter - for ThinkPad USB Port Replicator with Digital Video 45K1610"
It clearly says that it is a DVI-to-VGA adapter. I don't see how you were lead into thinking anything different.
Second, when you called I spoke with you. I said that we would be glad to take back the item, we sent you an RMA and a shipping label.
I'm not sure what more we could have done from our end.