Part of my order was damaged on arrival, and Higher Nature did not hesitate to send out a replacement! Customer service is very important, as it makes sure you come back as you know you can trust the company should anything go wrong! I've always liked their products! They always have some kind of offer, which is relevant to me! All round excellent experience with Higher Nature!
The best I've tried! I am nearly 46 and my skin loves the facial care products. I hardly have any lines (possibly genetically blessed), but the products seem to soften what few lines that are trying to come through as time ticks on!! I am very aware of the array of dodgy chemical ingredients in most facial/body care products, and Raw Gaia gets the thumbs up so far for being pure and organic! Great service too!!
I bought just two items: viyo for kittens and James Wellbeloved pouches for kittens. I had trouble finding theses items anywhere else, so it was great I found them at Pet Supermarket for reasonable prices. However, the parcel took over a week to arrive and it could have been packaged better, as the items were all squashed inside its plastic parcel bag!
Apart from my delivery issue, I'd recommend this shop.
Very good re. eco/organic goods. I mostly buy from their Sonett range of laundry & cleaning household goods..... excellent products and would recommend, although a bit pricey (but I think worth it)!
Super speedy next day delivery! Well packaged!
Good customer service really does matter. Not only do they sell good products (I purchased ATC Super Sterasyl water filter candles in their eBay shop) at reasonable prices, their customer service was brilliant when I had to return a faulty item..... they telephoned me to let me know it was on its way & to apologise for the delay (Christmas period slows things down).
Will shop their again and highly recommend them!
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