Mrs Bruces profile

Reviews (3)

Cult Pens

Your order arrives before you know it!

If you want any kind of writing or drawing implement, Cult Pens will have it. And they'll get it to you fast.

thetrainline.com

Awful service.

The tickets I asked to be posted never arrived. When I rang customer service - at a cost of 10p a minute - I was told I would now have to collect them from the nearest self-service machine, which is 10 miles away! When I asked if they could just be posted again (assuming they were ever posted in the first place), I was told they could be, but if they went "missing" again, that would be it - no tickets. I'm not convinced that's legal, but I opted to collect them just in case. I then got a confirmation email saying the tickets were available to collect from Paddington Station - hundreds of miles away. Needless to say, I won't be touching Trainline with a barge-pole in the future.

Higher Nature

Friendly and fuss-free.

As a newcomer to Higher Nature I needed a bit of guidance before placing my order. The phone call I made to get that guidance was answered promptly, and the advice I was given was both helpful and friendly. Placing my order through the website could not have been easier, and delivery took less than 48 hours. An extremely pain-free experience. You should run workshops to show other businesses how to provide excellent customer service!

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Mrs Bruce
Reviewer
United Kingdom

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