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47 Skin Reviews 4,715

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,371 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness in improving skin conditions, with many noting significant positive changes in their skin's appearance and texture. The customer service is consistently highlighted as excellent, with people appreciating the helpful, friendly, and efficient support received. Additionally, the delivery service is often described as quick and reliable. However, some customers experienced issues with their orders, including receiving incorrect items or having subscriptions initiated without their explicit consent. A few people also reported that the products did not work for their specific skin conditions, and in some isolated cases, even caused adverse reactions such as irritation or rashes.

What people talk about most

Product

Clients share positive opinions on product, with many praising its effectiveness in clearing blemishes and... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Many praise the staff for being... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed of delivery, with... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process simple, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 13 year old daughter had reoccurring acne on her forehead & we tried several different treatments. Over the past 3 weeks she has been using 47 skin cleanser & anti-blemish and scar repair serum duo... See more

Company replied

Rated 5 out of 5 stars

47 Skin has changed my daughter’s life. She went from hiding away, never wanting to go out, and having no confidence, to becoming a confident young woman with a smile that truly lights up the r... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service! Daughter has been using 47 skin care for the last few years with great results but recently had a flare up. After contacting customer service they agreed to send her som... See more

Company replied

Rated 5 out of 5 stars

I wanted to try this because basically instagram was telling me to! Plus the reviews were very promising. I’ve been using it now for approx 7 weeks and I can see a difference for sure. It has calmed m... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Skin Care Clinic

Written by the company

At 47 Skin, we understand exactly how spots, blemishes and skin concerns can make you feel from the inside out. Whether it's the odd pimple, regular breakouts or scars that represent a lifetime of battles, we don't need to tell you what it's like to suffer from bad skin. But we can show you what to do about it, because we've discovered an ingredient that stops spots, scars and blemishes in their tracks. And we're on a mission to share it with as many people as possible. Our products are the only ones in the world to contain a unique formula of Silver Chitoderm™, which naturally clears spots and blemishes, fades scars and reduces fine lines and brightens and hydrates skin.

Introducing 47 Skin’s New 1:1 Skincare Consultations! ✨

Written by the company

No guesswork. No confusion. Just clear, expert guidance you can trust.
Your skin is unique, and now your advice can be too. Our skincare experts are here to listen, understand your concerns, and create a personalised skincare plan tailored just for you. After your session, we’ll send you a free personalised product recommendation pack - a custom skincare guide designed to help you achieve the best results. Real people. Real results. Real expert advice. Ready to start your consultation? Book online via our website

Our Moneyback Guarantee

No-one should have to pay for skincare that doesn't work.

No-one should have to pay for skincare that doesn't work.
Having bad skin can be frustrating enough, without shelling out on expensive products that don't work - and then won't even give you refund. It shouldn’t be this way. That’s why we offer our 47-Day First Try Guarantee on your first order. Try our products for at least 30 days, and if you’re not seeing the results you hoped for, you can request a full refund anytime between day 30 and day 47. No hassle, no risk. Just skincare that’s meant to work for you. If you're thinking of trying 47 Skin, the best place to start is our Serum. It's the same product that transformed our founder's skin, confidence and life. We really hope it does the same for you.

Contact info

Promotion box for 47 Skin

15% off Daily Moisturiser

Use code DAILY15. Ends soon.

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 1 out of 5 stars

Didn’t work at all

Didn’t work at all! Made skin worse not better.

April 24, 2026
47 Skin logo

Reply from 47 Skin

Hi Sarah,

We’re sorry to hear you weren’t satisfied. Everyone’s skin reacts differently; some see quick results, others take longer. A short purge phase is normal and usually clears. We will reach out via email so we can review your routine and suggest tweaks for the best results! 💛

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

I am very impressed by 47 Skin’s…

I am very impressed by 47 Skin’s customer support.
Quick reply and issue sorted.
Delivery is quick and looking forward to seeing the results in my teenagers skin. Thank you 47 Skin.

May 13, 2026
47 Skin logo

Reply from 47 Skin

Hi Vicki,

We're so pleased to hear about your positive experience with our customer support and quick delivery. We hope your teenager loves the results!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Excellent product

Excellent product, speedy delivery

May 15, 2026
47 Skin logo

Reply from 47 Skin

Hi Alexandra,

We're happy you enjoyed our product and speedy delivery. We appreciate your positive feedback.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Time will tell if 47 Skin products work on me

Quick delivery. There are many similar skin products on the market. I had been looking at yours for a while but due to pricing waited until you had an offer on the prices and delivery.
I have only been using your products for 2 days so it is too early to say if they are working on my skin.

May 14, 2026
47 Skin logo

Reply from 47 Skin

Hi Andy,

We're glad to hear your delivery was quick! We appreciate you trying our products and hope you see great results soon. Thank you for your feedback.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Quick delivery

May 14, 2026
47 Skin logo

Reply from 47 Skin

Hi Paula,

We're glad to hear your delivery was quick! Thank you for your feedback.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

The product did not work but the…

The product did not work but the customer service was amazing and they honored the money back guarantee. I would say if you want to try it you have nothing to loose. We were very disappointed it did not work but very pleased with the experience.

April 8, 2026
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Reply from 47 Skin

Hi Jodi,

We appreciate your honest feedback. We are glad our customer service team provided a positive experience despite the product not meeting your expectations.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Fast delivery great product

Fast delivery great product

May 14, 2026
47 Skin logo

Reply from 47 Skin

Hi there,

We're happy to hear you enjoyed our product and fast delivery. We appreciate your positive feedback!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Listen to the staff here

I’m happy the staff told me they will offer money back if it fails to work

May 16, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Mich,

We're happy to hear about your positive interaction with our staff. Thank you for sharing your feedback.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Great products

Great products, started using a few years ago for menopausal skin changes and this was the only thing that worked. I subscribe and it’s efficient and always arrives at the correct time. I started with their anti blemish and have recently started with their moisturiser, they don’t disappoint, not greasy, don’t leave a residue and my skin really feels like it’s had a drink. I intend to try the cleanser next highly recommend their anti blemish and moisturiser though

April 23, 2026
47 Skin logo

Reply from 47 Skin

Hi Lisa,

We are so glad our products have been effective for your menopausal skin changes. It's wonderful to hear you appreciate the efficiency of our subscription service and that our anti-blemish and moisturizer have exceeded your expectations. We are confident you will enjoy the cleanser too!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Serum

Recently purchased my second bottle of 47 Skin serum. It has truly done amazing on my skin (Ive tried so many products in the past and have never had such fab results as I have with this!)
Unfortunately I did have to contact customer services over a small glitch in the bottle but they were amazing. They replied to my email asap and have tried to resolve the issue straight away. I cant praise their customer service team enough.
Thank you!

May 15, 2026
Unprompted review
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Reply from 47 Skin

Hi Tina,

We are so happy to hear our serum has made such a positive difference for your skin! We appreciate your kind words about our customer service team and are glad we could assist you promptly. Thank you for your continued support!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Product arrived quickly

Product arrived quickly, kept updated on delivery.

April 8, 2026
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Reply from 47 Skin

Hi Bernadette,

We appreciate your positive feedback. We're glad your product arrived quickly and you were kept updated.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

I so loved 47 it does help my face …

I so loved 47 it does help my face calmly and gradually fading the scars and blemishes 🤗🤩 I'm nearly 60 but still having more spots 😂
Thank you so much for your help xxx🙏🏻❤️

May 13, 2026
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Reply from 47 Skin

Hi there,

We are so happy to hear that our product is helping to calm your skin and fade those spots! Thank you for your wonderful feedback.

Kind Regards,
The 47 Skin Team

Rated 1 out of 5 stars

Do not subscribe! Useless product

Product seemed ineffective in what they are they claiming it can do. I stupidly subscribed at the beginning to save money but then found it very difficult to unsubscribe. I have emailed them several times with queries on how to return items but never EVER get a reply. Stay clear of this lot.

May 13, 2026
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Reply from 47 Skin

Hi Catherine,

We appreciate you sharing your feedback. We are concerned to hear about your experience with the product's effectiveness and the difficulties you faced with unsubscribing and returns. We will reach out via email to offer further assistance.

Kind Regards,
The 47 Skin Team

Rated 1 out of 5 stars

Continued to send product when I had…

Continued to send product when I had asked for my subscription to be cancelled. I had tried previously to pause but for them to ignore. Order confirmation came though in the middle of the night and therefore no time to reply, and when I have tried to reach CS I have received no response.

May 12, 2026
47 Skin logo

Reply from 47 Skin

Hi Lorna,

I’m really sorry to hear about your experience, and thank you for bringing this to our attention.

We’ve checked our records and we’re unable to locate any previous email correspondence under the details available. To help us look into this properly and get this resolved for you, we will also reach out to you directly via email to offer further assistance.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Super quick and easy

Super quick and easy, products do actually work

March 15, 2026
47 Skin logo

Reply from 47 Skin

Hi Ruby,

We're glad our products work for you! Thank you for your positive feedback.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Excellent customer service by Abi

Excellent customer service by Abi. Prompt replies to my queries and informative responses, very impressed!

May 15, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Saima,

We're happy to hear our customer service provided prompt, informative replies. We appreciate your kind words!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Love them!!!

I am using the mask and the blemish and scar serum! It has helped my hormonal acne within 2 weeks! Nothing else has worked! I am a huge believer! Love this product!

May 3, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Angela,

We're so happy to hear our mask and serum have helped with your hormonal acne! Thank you for sharing your positive experience.

Kind Regards,
The 47 Skin Team

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