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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and supportive approach, highlighting their expertise and dedication. Many people found the user experience excellent, noting the well-planned structure of learning and the ease of accessing resources through their app. The customer service is frequently described as exceptional, with individuals appreciating the personalized guidance and quick responses. However, some people were dissatisfied with aspects of the service, mentioning that classroom sessions could be drawn out or that the training didn't always feel tailored to their needs. A few other people also felt that communication was inconsistent, with different information provided by various staff members, and some expressed concerns about the workload and the pressure to complete assessments quickly.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their coaches and tutors for being... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the smooth operation from... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the excellent service, thorough... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the exceptional support,... See more

Application

Consumers find ApprentiFy to be a positive experience. Many reviewers highlight the fantastic course... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good classroom sessions, interactive and engaging. Some classroom sessions are drawn out and long-winded - think group work that lasts a whole day, but could be wrapped up in a few hours. The coaches... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant course to be on and both Caroline and Mark ensured we understood the whole syllabus and ensured I understood the why, when, what, how, where on all aspects of the course and espec... See more

Rated 5 out of 5 stars

Thank you, Apprentify, for helping me attain a Distinction grade in my Data Analyst Apprenticeship (Level 4). I want to sincerely thank you for your guidance and support throughout the course. The... See more

Rated 5 out of 5 stars

Apprentify has helped me learn so much about digital marketing, and now I feel confident and well prepared for the industry. I’ve had great support throughout the journey. A big shoutout to Simon for... See more


Company details

  1. Recruitment Service
  2. Business School
  3. College
  4. Institute of Technology
  5. Sixth Form College
  6. Talent Agency

Written by the company

Here at Apprentify, we pride ourselves in offering a unique approach to turn aspiring marketers into business-ready experts. We’ve dedicated time and effort to perfect our specialist apprenticeship programme – so whether you’re looking to develop your career or seeking to advance your team, we can make it happen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Really brilliant training company

Really brilliant training company - very helpful and professional in supporting me through my apprenticeship.

November 15, 2024
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Reply from Apprentify

Thank you for your review, Jade! We're glad that you had a positive experience throughout your apprenticeship journey.

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Rated 5 out of 5 stars

Apprentify have just supported my…

Apprentify have just supported my apprentice through a level 3 course, helping her to achieve a distinction. The trainer who supported us Nicola, was expert in her guidance and empathetic to our situation, we couldn't have asked for a better person to guide us through the process.

November 13, 2024
Unprompted review
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Reply from Apprentify

Thank you so much for your review, Kirstie. It's great to hear that you had a positive experience with Nicola throughout your apprentices' apprenticeship journey!

Rated 4 out of 5 stars

Apprentify made everything so easy and I've learnt so much

I've learnt so much valuable knowledge and skills through my level 3 digital marketing apprenticeship. The structure of learning was easy to follow and all the staff are really approachable, helpful and make you feel at ease. I would say that some things needed to be clearer like final submissions and what counts as off the job hours, but all in all the experience was a breeze.

November 11, 2024
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Reply from Apprentify

Thank you so much for taking the time to share your experience! It's great to hear that you found the Level 3 Digital Marketing Apprenticeship valuable and that our team made you feel supported throughout your journey. It's fantastic to know that the structure and approachability of our staff contributed to a positive learning experience.

We appreciate your feedback regarding clarity on final submissions and off-the-job hours. Ensuring that all aspects of the programme are as clear as possible is a priority for us, so your insights will help us continue to improve.

Congratulations on completing your apprenticeship, and thank you again for your valuable feedback!

Rated 3 out of 5 stars

Lecturer was amazing, apprentify was meh...

My main lecturer was excellent. I felt at times she had too much work to do and too many students to support, that if it were not for her tirelessness I would have received a lesser quality of education.

The information provided at the beginning and direction after lectures had concluded was lacklustre. They should have taken some time after lectures to help guide students down a further learning path way, and also collaborated more with the students company to ensure what they are learning is in line with what is being done in their workplace.

On the whole I would rate the quality of what apprentify delivered lower, but the dedication and tirelessness of my lecturer, (Which happened to be my third one in the first 3 months) made the difference in me being able to pass or not thus I gave them a 3 star.

November 4, 2024
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Reply from Apprentify

Thank you for your honest feedback. We’re glad to hear that your lecturer’s dedication made a difference in your learning experience, and we’re sorry to hear that other aspects of our programme didn’t meet your expectations.

It’s clear that there were areas where we could have provided more structured support, especially in guiding your learning path beyond the lectures and ensuring closer alignment with your workplace needs. Your experience highlights where we need to improve, and we’re actively reviewing our approach to better support our learners, especially in areas like post-lecture guidance and communication with employers.

Thank you again for your valuable insights. We’re committed to making meaningful changes based on feedback like yours, and we appreciate you helping us get there.

Rated 5 out of 5 stars

I have recently completed my Level 4…

I have recently completed my Level 4 Data Analyst apprenticeship with Apprentify and what an experience. My tutor Gio was absolutely amazing and so supportive throughout my time with them. I would highly recommend them.

October 29, 2024
Unprompted review
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Reply from Apprentify

We're so glad to hear that you had a great time during your course. Thank you for your kind words abut Gio!

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Rated 5 out of 5 stars

Amazing Support

I have recently completed my apprenticeship in Level 3 Content Creation with a Distinction Grade. My coach, Kulwinder Kainth, was an absolutely amazing coach who supported and encouraged me throughout the apprenticeship, anyone would be lucky to have her by their side! Thank you for all your help.

October 25, 2024
Unprompted review
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Reply from Apprentify

Thank you for your review and kind words about your coach, Kulwinder. It's great to hear that you enjoyed the apprenticeship!

Rated 5 out of 5 stars

Great teachers and Support Staff

I have recently completed a Level 4 Software Tester apprenticeship via Apprentify. I cannot recommend them highly enough.

My trainer, Mark Benzar, was incredibly knowledgeable and was able to answer any questions that I had or assist in any way he could. Thanks to him, I achieved a Distinction. We had frequent coaching calls where I could ask for advice with certain scenarios at work and ask any questions about assignments that I had.

The support staff were also very helpful with queries or understanding that I was going through a busy period at work.

Many thanks to everyone at Apprentify :)

October 15, 2024
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Reply from Apprentify

Hi Chris, thank you so much for your review! We're so happy that you enjoyed the course and that your trainer was so supportive!

Rated 5 out of 5 stars

Best Decision Ever!

Choosing Apprentify for my apprenticeship was a great decision, especially thanks to the incredible support and guidance I received from Kulwinder throughout the process. Kulwinder was always available to answer any of my questions, provide insight and advice, and ensure I was on the right track throughout the process. Her dedication and expertise made my experience smooth and rewarding. I couldn't have asked for a better coach!

October 7, 2024
Unprompted review
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Reply from Apprentify

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Apprentify and that Kulwinder’s support made a real difference throughout your apprenticeship. We’re proud to have coaches like her who are dedicated to helping apprentices succeed. Best of luck with your future endeavors!

Rated 5 out of 5 stars

L3 Content Creation Apprenticeship - Amazing!

I’m thrilled to have achieved a distinction through The Juice Academy and Apprentify, and I can’t recommend this course enough for any creative person. The team at Juice Academy truly care about each individual, and my coach Nicola from Apprentify was fantastic in helping me reach my goals. Special thanks to Heather and Georgia from Juice Academy for their amazing support throughout.

While I had a bumpy start—my first company ceased trading just a month into my apprenticeship—Juice Academy helped me secure a new role and restart my journey. The only suggestion I’d make is for Apprentify to research companies financial situations more thoroughly to ensure this doesn’t happen to future apprentices.

The course itself was incredible, but as the only person in my company focused on digital marketing, I worked independently, which can be tough as an apprentice. That being said, I truly loved the experience overall, as it provided me with a wealth of valuable skills, knowledge, and behaviors!

I’ve just landed my next role as a Social Media Executive and have also started doing freelance UGC work. At only 18, I feel like I’ve already achieved so much, and I owe a huge part of that success to this incredible organistaion.

October 3, 2024
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Reply from Apprentify

Thank you so much for your thoughtful and detailed review! We're absolutely thrilled to hear about your achievement of a distinction and how your time with The Juice Academy and Apprentify has helped you succeed in your career. It's fantastic that Nicola, Heather, and Georgia were able to support you every step of the way, and we're so proud of all that you’ve accomplished—especially landing a Social Media Executive role and starting your freelance UGC journey at just 18!

We truly appreciate your feedback about ensuring companies are financially stable before apprenticeships begin. We're always working to improve the experience for our apprentices, and your suggestion will be taken seriously as we refine our processes.

Thank you for recommending the course to other creatives—your success story is truly inspiring, and we’re excited to see where your journey takes you next! Best of luck with everything, and we’ll be cheering you on!

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Rated 5 out of 5 stars

My Coach Diane

My coach, Diane, has been absolutely brilliant, and I can't emphasize that enough. When I joined Apprentify, I came with a somewhat turbulent background, having experienced the collapse of GK Apprenticeships. At the start, I had a lot of concerns about what to do and how to manage everything. However, from our very first meeting, Diane immediately put me at ease. She was incredibly kind and understanding about my situation, and she guided me through the next steps with clarity and reassurance. Her supportive nature has been a true comfort, and I deeply appreciate the effort she has made to ensure I'm doing well and that everything is on track.

October 3, 2024
Unprompted review
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Reply from Apprentify

Thank you for your glowing review and kind words about Diane!

Rated 5 out of 5 stars

Having the regular support from…

Having the regular support from Kulwinder Kainth made my apprenticeship experience better and gave me reassurance through out.

September 6, 2024
Unprompted review
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Reply from Apprentify

Thank you for your review, Ryan! We're so glad that you had a positive experience and that Kulwinder was a great support to you!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Would highly recommend !

February 12, 2024
Unprompted review
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Reply from Apprentify

Thank you for your review, Hakan! We're so glad that you had a great experience.

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Rated 5 out of 5 stars

Fantastic service offering, friendly staff and helpful

I reached out to Apprentify as the business l work for is exploring Apprenticeship options. Nick was very persistent but helpful in contacting me about apprentices. We weren't looking at the time but Nick didn't give up. It goes without saying that if we did explore apprenticeships this would be the company l would potentially use. I found them very informative, listened to our needs. If we do decide in the not so distant future to go down the apprenticeship route Apprentify would be my preferred choice.

August 29, 2024
Unprompted review
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Reply from Apprentify

Thank you very much for your review! It's great to hear that you'd consider using Apprentify if you decide to go down the apprenticeship route.

Rated 5 out of 5 stars

Brilliant!

I've recently completed my PR and Comms apprenticeship with Apprentify and loved every minute! My coach was very supportive and knowledgeable on the topic and helped equip me with the skills and knowledge to achieve a Distinction.

I'd highly recommend undertaking a qualification with Apprentify! A shout out to Sharon, my coach, who was amazing throughout.

August 27, 2024
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Reply from Apprentify

Thank you for the great review, Lucy! It's great to hear that your coach was supportive and helped you develop your skills and knowledge. A massive congrats on the well-deserved Distinction!

Rated 1 out of 5 stars

WARNING! BUREAUCRATIC NONSENSE

Total incompetent nonsense, care more about unnecessary bureaucratic paperwork than actual education. With no real support, I am halfway through my course and have yet to get any help due to my mental health.

Extending deadlines due to illness is completely hard for them to understand because the paperwork says it's due then it must be done.

Lack of any learning or resources, half-ass broken e-learning that's usually misinformation and doesn't work properly.

Really BAD Communication, they won't tell you when there on holiday even when they scheduled the meetings and didn't reschedule and then blame you for missing the meetings.

I have been to university for 4 YEARS, I did A levels as well and I have never in my life had to fill in this much stupid unnecessary paperwork and forms in my life.

If you're gonna do an apprenticeship with apprentify don't. I have learnt more on the job than I have learnt anything at all from Apprentify it's a total waste of time and my employer's money.

August 21, 2024
Unprompted review
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Reply from Apprentify

I am sorry to hear that your experience has not been great. Could you send over the detail to feedback@apprentify.com

Rated 5 out of 5 stars

Highly recommended

Apprentify have been great at helping us understand apprenticeships and exploring how we can utilise the levy to build our team as we continue to grow.

August 14, 2024
Unprompted review
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Reply from Apprentify

Thank you for your kind words! We're delighted to have helped you navigate apprenticeships and make the most of the levy to support your team's growth. We're excited to continue working with you as your business evolves!

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Rated 5 out of 5 stars

Employee Review

I have worked for Apprentify for 9 months so felt it fair to leave a review. As the business continues to grow, there is a constant strive to deliver the best programmes for clients and learners and there is a currently a huge focus on building strong and lasting relationships with clients - which is refreshing within the apprenticeship world. As with all businesses, things are not always perfect, but at its core, Apprentify is trying to be the best and do the best for its clients and employees which is hugely positive and has a knock on effect with everyone who engages with the business.

August 14, 2024
Unprompted review
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Reply from Apprentify

Thank you for taking the time to share your experience working with Apprentify over the past nine months. We’re thrilled to hear that you’ve recognised our commitment to delivering top-tier programmes and our focus on building meaningful, lasting relationships with our clients. It’s encouraging to know that these efforts are resonating with you and that you see the positive impact they have on everyone connected with the business.

We acknowledge that, like any growing company, there are always areas for improvement, and we’re continually striving to enhance our processes and environment. Your feedback is invaluable in helping us on this journey, and we’re grateful to have dedicated team members like you who are passionate about our mission. Together, we’ll continue to work towards being the best for our clients, learners, and employees. Thank you for being a part of Apprentify!

Rated 5 out of 5 stars

I smashed the Level 3 Digital Marketer Apprenticeship

Courses are well structured and the support from my mentor was second to none. The online delivery model suited me perfectly with a mixture of self-study to build knowledge and virtual classrooms that consolidated that knowledge. There was also great projects that allowed you to apply your knowledge as well as reflect on your skills and identify areas to develop. I highly recommend Apprentify and the Digital Marketing qualification. Thank you Apprentify

August 9, 2024
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Reply from Apprentify

Thank you for your review Lloyd! We're so glad to hear that the delivery model suited you well and that you enjoyed the projects on the course. Thanks for the recommendation!

Rated 5 out of 5 stars

Excellent Experience

My experience completing my L3 Content Creator apprenticeship with Apprentify was nothing but excellent! Nicola Jones gave me all the support I needed and helped me earn a distinction! I would recommend to anyone.

July 24, 2024
Unprompted review
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Reply from Apprentify

Thank you for your review! We're glad that you had an excellent experience completing your apprenticeship with us and a massive congratulations on your fantastic result!

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