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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant frustration with the delivery service, citing long waiting times, lack of tracking information, and items not arriving as expected. People also frequently mentioned dissatisfaction with the pricing, particularly due to unexpected additional costs such as import duties and shipping fees that significantly increased the final price of their orders. Some people were dissatisfied with the product quality, describing items as low quality, not as advertised, or not providing the expected protection. Additionally, some reviewers experienced issues with their orders, including incorrect items or products that did not fit their devices. Conversely, a small portion of people were satisfied with the product, finding it to be of high quality and effective in protecting their devices.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the high quality,... See more

Delivery service

Reviewers highlight negative aspects of delivery service. Many customers report extremely long shipping... See more

Quality

Clients share ambiguous opinions on quality. Some reviewers express disappointment, citing cheap, flimsy... See more

Price

Customers had negative experiences with price. Many reviewers expressed dissatisfaction with unexpected... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Unfortunately I am not getting to try out this product as it has not arrived. Waited and waited for this item before going away. The Shopify app doesn't show the tracking details. Customer services te... See more

Rated 3 out of 5 stars

Love the product, with the only problem being they don't offer a kickstand that allow's 'vertical' positioning. The thing that soured me on the experience was the ordering of the kickstand attach... See more

Rated 3 out of 5 stars

It's been two weeks since I ordered and I haven't received the item yet, I haven't even received a shipping notification yet you asked me for a review. Hard to review something that hasn't arrived y... See more

Rated 3 out of 5 stars

The product is great. Import duties should be paid by the company. It cost me an additional $25. So for the overall cost- it wasn’t worth it. I probably won’t be ordering anything else in the future.... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

Unique Mountable Case for iPhone, iPad & Galaxy Smartphone | Bike Mount, Armband, Car & 40+ Mounts. Empower Your Smart Device in Extremes and Adventures!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Product

Top Product, fast shipping!
Only German DHL Express took more than double the time for clarification as armor-x for sending from China.

September 6, 2022
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Rated 1 out of 5 stars

Case wasn't what I was hoping for

Case wasn't what I was hoping for. It claims rainproof, but the packing claims otherwise. I intended to use it for mapping purposes in the side by side. Guess I will keep looking.

August 2, 2022
Rated 5 out of 5 stars

Excellent customer support

Excellent customer support, very friendly, honest and open.
I bought case for lenovo tab p11, and g-clamp X-P26T for boat usage,
quality is excellent, highly recommend

July 8, 2022
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Rated 1 out of 5 stars

Bunch of crooks

This company is basically a bunch of crooks. They have little to no customer support. Returns have to be posted back to hong kong by recorded delivery which will cost you around £20, a refund is only forthcoming if they deem it appropriate, and even then it won't be a full refund

You can't talk to anybody sensibly about anything and when you do get a response it's typically ambiguous and half an answer. Thier website doesn't even have an email address or phone number.....they have a chat room where you can supposedly talk to one of thier agents......GOOD LUCK WITH THAT TOO.

Any money you spend with them you can basically kiss goodbye. They lack integrity, morals and honour

June 10, 2022
Unprompted review
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Rated 1 out of 5 stars

SCAM Products - stay away

This is a terrible product and fundamentally a scam. I ordered a case for an iPad Pro which was shipped from China with expensive customs fee. Total for the order was more than 130€.

The case that arrived was a poor cheap piece of plastic and the mound holder on the care was barely glued to the case. I was able to literally peel it off with one finger. I would love to post photos if this was possible.

February 23, 2022
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!

I ordered what I thought would be a good product. I read reviews and thought if I spend good money this should be a good product. Boy, was I wrong. I haven't even had this case with accessories for two months and the manufacturing process failed. I'm talking about the fabric finger loop. It completely broke under zero stress. The plastic holding down the fabric just cracked and the fabric detached. The finger loop was one of my main reasons for purchasing this case. I contacted Armor-X and they want me to pay a $20 shipping fee. They also said that it was a physical issue and it's not their problem. Well! BUYER BEWARE! You don't get what you paid for. Terrible customer service and terrible product. I hate to think how many customers have received basically a cold shoulder when asking for a replacement part due to a failure in the manufacturing of a product. The product wasn't mistreated in any way. Nor did the product fail due to neglect on the consumers part. And to think they called it military grade.

January 14, 2022
Unprompted review

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