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Askadoctor Reviews 4,319

•
TrustScore 5 out of 5

4.8

Information Service
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Review summary

Created with AI, based on recent reviews

Looking at 3,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional yet compassionate approach. Many people highlight the exceptional customer service, noting that interactions are pleasant and efficient. The service provided is often described as excellent, with consumers appreciating the quick response times and the smooth user experience. Reviewers are particularly impressed with how easily they can connect with a resource and receive timely, clear advice.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being friendly, thorough,... See more

Customer service

Clients share positive opinions on customer service. Many customers felt heard and understood, with their... See more

Service

People report positive experiences with the service. Customers found it very convenient and a huge help,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick response... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use, with the app... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge help at a difficult time. This process was quick thorough and very informative. The initial evaluation over the chat was very efficient, friendly while remaining focused on my experience. The... See more

Rated 5 out of 5 stars

Thank you! I was connected with Dr Diana and she was able to advise me on a minor health issue through her thorough inquiries, saving me an unecessary visit with my GP. With her knowledge, clear expla... See more

Rated 5 out of 5 stars

As I said in the recording, I found myself in a situation late on a Monday and no one else was open. I did a search and found this. The Dr. took my concerns seriously, had an answer and was reassuri... See more

Rated 5 out of 5 stars

Dr. Li went over the information I had provided and confirmed the information. Based on my symptoms she had recommendations to help me deal with my elevated blood sugars pending my receiving the me... See more

Company details

  1. #2 of 31 best companies in Information Service
  2. #1 of 2 best companies in General Practitioner
  3. #1 of 1 best companies in Internist
  4. #3 of 32 best companies in Mental Health Service

Written by the company

Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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