Don’t bother with audio bookstore. There are many other audio book sources that are much much more trustworthy. Once audiobook store gets your credit card information, and despite your repeated attem... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was charged $10 per month for nearly two years for a service I never knowingly subscribed to and never used. I was not clearly informed about any recurring billing and only recently discovered the... See more
Absolutely a scam get nothing for the quite monthly charge they set up without reminders sent to your emails. My daughter bout one book for exams ended up paying hundreds with no credits to show.... See more
Company replied
Avoid like the plague. Once you register your card you will automatically pay monthly - EVEN WHEN YOU CANCEL YOUR MEMBERSHIP. The only way to stop paying is by actually emailing customer service... See more
Company replied
Company details
Information provided by various external sources
Download & listen to audiobooks from bestselling authors in just minutes on your computer or mobile device using our iOS & Android apps.
Contact info
Mid Rivers Mall Drive 6209, 63376, St. Peters, United States
- audiobookstore.com
2.6
Poor
186 reviews
Replied to 58% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Deceptive checkout. Deceptive billing.
Deceptive checkout. Deceptive billing. They encourage you to "Become a member" without making clear that you're signing up for a monthly subscription. You think you're signing up for emails, enticed by discounts. It's really a $7.95/mo subscription enabled by default on checkout.
Worse, when they bill you monthly, they do not send receipts. If you don't check your credit card statement, they'll get away with it indefinitely.
May 9, 2019
Unprompted review
Reply from Audio Book Store
Our FlexPass Membership is completely optional. When purchasing an audiobook, on our website, we have 2 purchase options available. The FlexPass Membership option is available, as is a "regular price" option listed just below that.
The FlexPass membership option is noted at multiple points through out the checkout process, and also has the ability to be removed should you not wish to enroll into the monthly membership before you complete the checkout process.
Once the purchase is complete, the customer also receives an additional email confirming their enrollment into the FlexPass Membership. This email advises them they can cancel their FlexPass Membership at any time, as well as advises them that they did enroll in a membership for the monthly fee of $7.95.
Advertisement
AudioBookStore Misleading sales tactics
AudioBookStore Signed me up for a monthly subscription without making clear or explaining, when I clearly do not use the service. Unacceptable! Do not use this company.They are very untrustworthy.
March 23, 2019
Unprompted review
Reply from Audio Book Store
Our FlexPass Membership is completely optional. When purchasing an audiobook, on our website, we have 2 purchase options available. The FlexPass Membership option is available, as is a "regular price" option listed just below that.
The FlexPass membership option is noted at multiple points through out the checkout process, and also has the ability to be removed should you not wish to enroll into the monthly membership before you complete the checkout process.
Once the purchase is complete, the customer also receives an additional email confirming their enrollment into the FlexPass Membership. This email advises them they can cancel their FlexPass Membership at any time, as well as advises them that they did enroll in a membership for the monthly fee of $7.95
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.