Microsoft Reviews

I tested the free service of MS Azure, AWS and Google Cloud, and I must say Azure is by far the worst one.
Quite hard to configure and to understand how to use it.
The tiny free server instance is extremely slow and undersized, you can't almost install and run anything without going out of memory (the one of AWS has 1GB of RAM too but there you can run several apps without problems), the proposed OS is an old and limited version of Windows server.
But the most annoying part are the unpredictable costs: it is not clear what is free and what is not, you use some functions and only after 1 month you discover that you were billed because they were not free. During the time, some functions, like backups, became payed without notice. When you are billed, it's not clearly specified for what and I did not find a clear window where it is shown what you should deactivate to avoid this or that cost.
Finally, when I decided to delete my account, I spent some days doing that, because you cannot just close your account if you don't deactivate and delete all your instances, backups and functions before, and there's not a single window where you can do it with a click.
Very disappointing!

Date of experience: September 01, 2023

Microsoft Azure is the leading cloud provider with latest services in AI,
AKS and Azure DevOps is getting noticed by many clients and adapting towards it

Date of experience: September 13, 2023

No chance to use Public IP address once you install Linux instance, only Private IP address is listed. Spent enough time to bring me into stress.

All manuals I found from Microsoft are never compatible with their updated Azure interfaces. So what is the purpose of posting them ?

Date of experience: July 06, 2022

It is not perfect. I have a lot of trouble installing an instance of Mysql with nothing fancy but the default configuration. I finally installed it in a different location (why? I don't know)

I also have some random problems there and here but nothing serious.

But the interface is cleaner (than AWS) and it has several integrations with Office 365 (that most companies love so much).

And the price is right.

Date of experience: August 20, 2021

The bad: they're crazy expensive

But the experience is awesome. Performance is at the top, reliability is out of this world, no surprise in billing, support is responsive, interface is soo good (compared to aws or gcp where I can't find anything)... overall really, really good!

Date of experience: August 06, 2021

My Azure account was suspended right after creation, the support links were broken, account was then scheduled for deletion. No one ever replied to my support requests.

Still today don't have the slightest clue about the the problem was with the account--nobody told me.

👎

Date of experience: April 16, 2020

While a little complicated with all their options, you pay for what you get, fast and reliable. After years of wasting my time with other server hosting companies, moving to Azure was a blessing, after digging through all their documents that is. Their support is alright, but the hardware, connection and service up time is great.

Date of experience: February 02, 2021

Lost access to my Azure account due to Microsoft no longer supporting verification codes via non-SMS phone lines, which my identity verification was configured for. Spent a whole day trying to get help to recover my account. Finally got a hold of an employee who sent me a link where I could file a trouble ticket. Filed a trouble ticket and did not get any helpful response (let alone resolution) since I filed it days ago. Pleaded in the ticket for someone to just call me in order to get the issue resolved. Nobody called. It's reprehensible that Microsoft doesn't provide access to live humans for urgent support issues. I can't even login to pay my Azure services bill! I had to migrate my hosting services to Amazon because Microsoft completely locked me out of my account, for no fault of my own, with no way to resolve the problem. It is sickening how much time I wasted on what normally could be resolved with a quick phone call to a real live support person.

Date of experience: August 24, 2021

Azure Microsoft has an agreement with my school (Purdue Global University). Purdue pays them and students get their software needs met for their duration of study. I have had no trouble with their main package of Microsoft 395. But the products I received the Azure- forget it!!! Visio and Access have been horrific. It was so bad I eventually bought Visio. Now they want $99 for a year's access to Access! My school already paid! Have been trying to get it straight for several weeks. They keep referring me to another unit. I am told they will call in 24 hours. They called once. After about 10 days. I said "Excuse me, let me get comfortable. It will take a minute." I got comfortable. When I picked up the phone again they had hung up. Today I got an email from them. It was the FIRST email I received from them. It said, "Since we haven’t heard from you, we’re closing your case at this time". It said to reopen the case follow these steps. Go to portalxxxxxxx. Then select "Manage support requests" in the top-right Help menu (?)
Guess what? NO SUCH BUTTON!!!!!! Azure get your act together!!!!!! Please!

Date of experience: June 22, 2023

in my opinion its a crap service. 0 support, way to complicated so after my test I wont use it ever again

Date of experience: February 21, 2023

Azure is horrible.

Been charged for a service i dint subscribe or authorize.

AWS or Google cloud is much better.

Date of experience: March 30, 2021

Their Azure panel is stupidly chaotic and the vm cannot even bind to the IP it was given...

Date of experience: August 30, 2021

Validation failed. Required information is missing or not valid.
useless azure
cant even create a file storage

Date of experience: March 21, 2020

very, very poor support. Week passed and they're not responding to my messages

Date of experience: February 11, 2021

Date of experience: August 27, 2021