I have been using Base Formula for essential oils since I started my career seven years ago. The oils are consistently excellent quality and a fair price. The team are really helpful and product... See more
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Review summary
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Received my items quick&great communication.my friend recommended you as she also buys all her oils from you.love my items will definitely will buy again maybe something different next time.i bought t... See more
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For some inexplicable reason this package took a little longer than usual to clear An Post IRISH CUSTOMS yet even though import duty and VAT had been paid in full a week before. I suggest Ba... See more
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Base formula essential oils was the oils my college used for practice & we bought the student sets for home, all our case studies were done using these oils and our blending was always honoured with g... See more
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Company details
- Aromatherapy Supply Store
- Beauty Product Supplier
- Cosmetics Store
- Health and Beauty Shop
- Massage Supply Store
- Toiletries Store
About Base Formula
Written by the company
Base Formula supply the finest aromatherapy essential oils, carrier oils, massage oils, massage waxes, cosmetic bases, pre-blended products and natural skincare ingredients, including 100% pure hydrolats. We also sell a wide variety of bottles, jars and different types of closures for making your own products. We offer discount to professional therapists, have a trade price list for bulk orders and can also offer an own-label service. LEARN MORE
Contact info
38-40 Pate Road, LE13 0RG, Melton Mowbray, United Kingdom
- 01664501110
- info@baseformula.com
- www.baseformula.com
4.9
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Base Formula
Hi Christine
Thank you for your feedback. We're pleased to hear that you are happy with your latest order and we look forward to you shopping with us again soon.
Best wishes
Base Formula
Great company, excellent high quality products and service.
I have been using Base Formula for essential oils since I started my career seven years ago.
The oils are consistently excellent quality and a fair price.
The team are really helpful and products arrive quickly in the post. Quite often they send a free sample of another product too!
May 5, 2026
Reply from Base Formula
Dear Bethan
Thank you so much for your feedback. It's great to hear that you've been using our oils since the start of your career and that you're happy with the quality and pricing. We look forward to you shopping with us again soon.
Best wishes
Base Formula
Easy website, pleasure to shop
Website is easy to use, well set out making my purchase experience good. Packed well, arrived in excellent delivery time. Good quality products excellent value for money. Although I am a qualified therapist the descriptions and recipes for use of products open the world of Aromatherapy to anyone with enthusiasm. Will definitely re order .
May 7, 2026
Reply from Base Formula
Hi Gillian
Thank you so much for your lovely review. It's great to hear that you're happy with your purchase and that you find all of our product information helpful. We enjoy sharing our knowledge so it's wonderful to know it's appreciated.
Best wishes
Base Formula
Excellent service throughout.
Have used base formula many times and on each and every purchase I have found the company to offer exceptional service. Great comms. Very quick and well packaged delivery.
Will continue to order through base formula as trustworthy
May 5, 2026
Reply from Base Formula
Dear Dan
Thank you so much for your feedback. It's great to hear that you're happy with our products and service and we look forward to you shopping with us again soon.
Best wishes
Base Formula
Excellent quality
The quality of the essential oils is always excellent. The information on the site, about the uses and properties of the oils is in depth and very useful to me.
May 1, 2026
Reply from Base Formula
Dear Julie
Thank you so much for your feedback. It's great to hear that you're happy with the quality of our oils and that you find all of our product information, recipes and blogs useful. We look forward to you shopping with us again soon.
Best wishes
Base Formula
I was pleased with the products and…
I was pleased with the products and they were very well packed
April 30, 2026
Reply from Base Formula
Dear Debbie
Thank you for your feedback. We're pleased to hear that you were happy with our products and we hope you'll choose to shop with us again soon.
Best wishes
Base Formula
Efficiency
Easy ordering. Fast delivery. Well packaged. Exactly what was ordered. ( plus a generous gift) Thank you.
April 22, 2026
Reply from Base Formula
Dear Kathleen
Thank you for your feedback. We're pleased to hear that you were happy with our products and service. We hope you like your free gift, and we look forward to you shopping again soon.
Best wishes
Base Formula
fast delivery
April 23, 2026
Reply from Base Formula
Dear Rui
Thanks for your feedback. It's good to know your order arrived quickly and we trust you are happy with the products.
Best wishes
Base Formula
Always prompt and excellent products
Always prompt and excellent products, been using them for a few years.
April 17, 2026
Reply from Base Formula
Dear Desiree
Thank you for your feedback and for your continued loyalty. It is really appreciated. We look forward to you shopping again soon.
Best wishes
Base Formula
Ordering was easy
Ordering was easy, the descriptions were accurate and paying was simple. The item was exactly what I wanted, delivered quickly and safely. Thank you.
April 20, 2026
Reply from Base Formula
Dear Keith
Thank you for your email. We're pleased to hear that you found ordering easy and that you are happy with the products received. We hope you'll choose to shop with us again soon.
Best wishes
Base Formula
Prompt service and gd quality.
April 17, 2026
Reply from Base Formula
Dear Sandie
Thank you for your feedback. We're pleased to hear that you are happy with our products and service and we look forward to you shopping with us again soon.
Best wishes
Base Formula
Packaging issues
Always love my Base Formula products ...but...would like to comment on packaging. Carrier oils - options are 100ml or 600ml. Something in between would be appreciated. I love the Aloe Vera butter with coconut oil. However, it's very difficult to get bits of it out of the foil packet. I feel a tub would be much easier.
April 17, 2026
Reply from Base Formula
Dear Catreena
Thank you for your order and for your feedback, which we appreciate. We are actually hoping to launch a 250ml carrier oil option in the near future so hopefully that might be more suitable for you. We've also passed your feedback re the pouches to our production team.
Best wishes
Base Formula
Reply from Base Formula
Dear Kelly
Thank you for your feedback. It's great to hear that you are happy with the quality and authenticity of our products. We hope to see you shopping with us again soon.
Best wishes
Base Formula
Package arrived quickly and very well…
Package arrived quickly and very well protected. Great quality products, really happy and look forward to blending the oils with my kit!
April 14, 2026
Reply from Base Formula
Dear Fatimah
Thank you so much for your feedback. It's great to hear that your aromatherapy kit arrived quickly. We hope you enjoy your blending and look forward to you shopping with us again soon.
Best wishes
Base Formula
Always exceptional products
Always exceptional products, service, and delivery with Base Formula. A joy to use.
April 10, 2026
Reply from Base Formula
Thank you for your feedback. It's great to hear that you are happy with our products and service and we look forward to you shopping with us again soon.
Best wishes
Base Formula
Reply from Base Formula
Dear Natalija
Thank you for your feedback. It's good to know that your order arrived safely and we trust that you're happy with the products received. We hope you'll choose to shop with us again soon.
Best wishes
Base Formula
Reply from Base Formula
Dear Diane
Thank you for your feedback. It's great to hear that you are happy with our products and service. We look forward to you shopping with us again soon.
Best wishes
Base Formula
Reply from Base Formula
Dear Cathy
Thank you for your feedback. It's great to hear that you are happy with our website, products and service. We look forward to you shopping with us again soon.
Best wishes
Base Formula
Great quality products
Great quality products, that I use time and again. Fast delivery and great customer service.
April 9, 2026
Reply from Base Formula
Dear Amy
Thank you for your feedback and continued custom. We're pleased to hear that you are happy with the quality of our products and our service, and we look forward to you shopping with us again soon.
Best wishes
Base Formula
Very impressed
This company delivers quickly and supply lovely items. Have just tried their cucumber cleanser for the first time. I would rate it much better than the one i have been using for a few years now. It leaves your skin feeling clean and soft. The hydrolate again leaves your skin feeling good. I am definitely going to recommend these products.
April 8, 2026
Reply from Base Formula
Dear Julie
Thank you so much for your kind review. It's great to hear that you're happy with our products, in particular our cleanser and hydrolats. We really appreciate the feedback and hope you'll choose to shop with us again soon.
Best wishes
Base Formula
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