Blackarrow Reviews 6

TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

6 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

The Blackarrow platform is the worst…

The Blackarrow platform is the worst trading platform i have ever traded on. It freezes at will and hide running trade position until equity is breached. I was using this same Blackarrow platform for the 5ers Futures trading, after closing my position and thinking I am done with trading I received a message from the 5ers telling me my account is breached as a result of a nasdaq sell trade running at the background. I denied responsibility and it has been a tussle between me and the 5ers. My account number: 1238321. Please, your platform is causing some traders like me to have their account equity breached through no fault of theirs. The 5ers gave me $35 hub to add to and purchase another challenge but I still see this as an unfair deal all because of the Blackarrow. I am willing to provide you with every evidence that you may need. Please fix the platform for traders.

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

Findinf difficult, All the tutorials are non english

All the tutorials are non english, finding it difficult to trade on the platform. Looks Good and rich UI, but no help in english found.

April 10, 2026
Unprompted review
Blackarrow logo

Reply from Blackarrow

Hey, Ram! Thank you for your feedback, we truly appreciate you sharing your experience with us. We currently offer English materials on our YouTube channel: https://www.youtube.com/@TradeBlackArrow
Additionally, within the platform you’ll find a “Learn” menu with key content and guided tours covering some of the main BlackArrow features.
If you’d like more personalized assistance, please feel free to reach out to us at customersuccess@blackarrowtrading.com our Customer Success team will be happy to help you!

Rated 2 out of 5 stars

Good features but unreliable

Black arrow has a lot of good features, but is quite unreliable. I have had numerous problems trading and have to contact the support to get it fixed. I will be trading a ticker one day, then unable to trade the same ticker the next day. There’s been multiple days where I have not been able to trade at all, and have to wait for them to fix things. The weird part is I belong to a stock trading group and there are other people using it, and have no issues with it that day. But many of them report having issues like I do as well.

March 17, 2026
Unprompted review
Blackarrow logo

Reply from Blackarrow

Hello, Shaun! We previously reached out requesting additional information so we could better investigate your case. However, as we did not receive a response, we were unable to locate your account or identify any related support tickets. Without these details, it becomes difficult for us to fully understand what may have happened and address the situation properly.

That said, your feedback is very important to us, and we remain fully available to assist you. If you’re open to it, please feel free to contact us at customersuccess@blackarrowtrading.com with more details so we can look into your experience more thoroughly.

Rated 5 out of 5 stars

most underrated platform u should all…

most underrated platform u should all take a look abt it .

March 10, 2026
Unprompted review
Blackarrow logo

Reply from Blackarrow

Thank you for your feedback! We truly appreciate you highlighting the platform. If you ever need anything, feel free to reach out. We’re always here to help!

Rated 5 out of 5 stars

Black Arrow is the best

Been using blackarrow through thetrademakers.com platform. Wow wish I had found this platform before! For Equities trading its the best I have seen and I have used them all. It blows thinkorswim or Das Trader out of the water

November 28, 2025
Unprompted review
Blackarrow logo

Reply from Blackarrow

Hey, Kevin! Thank you so much for your amazing review! We’re really happy to hear that you’re enjoying the platform! If you ever need anything, feel free to reach out. We’re always here to help!

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