Go&Grow Reviews 7,888

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Very good peer to peer platform. They do exactly what the advertise. After approximately 9 months I receive passive income with minimum effort. The interest rate of Go & Grow is lower than othe... See more

Rated 5 out of 5 stars

From Spain. Today, August 12, it has been exactly two years since I invested my security mattress in Bondora. At first with little confidence, where is Estonia? Today, 2 years later, I have part of m... See more

Company replied

Rated 4 out of 5 stars

My account was restricted. I filled in the required personal details and received an email saying my verification was complete. But my account is still restricted. I sent an email to support as advis... See more

Rated 4 out of 5 stars

So far it is the best peer-to-peer platform I have used. Super reliable and consistent. You always know how much you'll get and no surprises. There is a low monthly investment limit which is the p... See more

Company details

  1. Investment Service

Written by the company

Go&Grow (formerly Bondora Capital) is a leading European fintech that helps people accelerate their dreams financially. Established in 2008, Go & Grow has grown to be one of the most popular and trusted investment platforms in Europe. With Go & Grow, our most hassle-free investing product, customers enjoy simple online investing, instant liquidity, and attractive returns. Our community over almost 500,000 customers has added over €1.7B to their accounts and continue to reach their financial goals with ease. For more information or to create your free account, please visit https://goandgrow.eu


Contact info

3.7

Average

TrustScore 3.5 out of 5

8K reviews

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Rated 5 out of 5 stars

Works perfect

I use it for a couple of months now and it works perfect, just as described. Easy to use and instant withdrawals. Even through the crisis only the described partly payouts and no other issues.

August 15, 2020
Unprompted review
Rated 3 out of 5 stars

Hello,

Hello,
My name is Dinca Alexandra,I have invested 10.000 euro,but when I withdrawn the money... 2000 euros didn't arrive.I hope I will receive my money,everything nice in general

August 9, 2020
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hello Alexandra,

Thank you for your review and your inquiry about your withdrawal. Withdrawals may take up to 3 business days. Our team will also look into this for you and will contact your registered email address on Bondora. Thank you Alexandra.

Team Bondora

Rated 5 out of 5 stars

Nothing to report, everything working perfectly.

I have been investing in Bondora for 3 months. I use Go&Grow and was referred by a friend, that let me earn a 5€ bonus (which they immediately deposit in my account).
Until now nothing to say, everyday they deposit the interest in my account and as the time goes by my confidence in this platform is improving which let me compound the account and invest every month.
In my opinion is a great way to invest your money with safety and a good return.

August 8, 2020
Unprompted review
Rated 5 out of 5 stars

Expected a really bad experience, was pleasantly surprised

I got on Bondora through an online ad about a year ago. Over the last 4 months money transfers worked very good and were credited to my account balance the next day. But I started reading the reviews a couple of days ago (in retrospect, I should have done that prior to putting any money into a Bondora account) and the negative ones got me really freaked.

It is one thing losing money to a bad investment as a consequence of a bad decision, but it is quite different not being able to get to your money that is sitting in your account (as some have stated here, they couldn't get to it, some had to wait for incremental transactions for weeks etc.). I was aware though that due to the covid-19 state of affairs it could be difficult for Bondora to have a large enough cash buffer to promptly meet all the redemptions out of fear.

So, reading all the negative reviews I decided to pull my cca. 3.000 € out all in one go, and test the withdrawal process at the same time. I was expecting a long KYC verification process but it was a matter of minutes. Just upload a picture and wait.

When it came to withdrawing the actual money it was instantly transferred from my G&G to my main account in its entirety. Your experience could, of course, be different, but mine was flawless. After that I tried to withdraw the money to my bank account, but was only offered the option to transfer the money to an already cancelled credit card and only 10 € at a time.

I emailed their support, and they responded in about an hour. They told me to just transfer the money to the credit card since the system will recognise the card is not valid anymore and it will automatically send the money to my verified bank account and remove the nonexistent credit card. So, I transferred 10 € to the credit card. This gave me the SEPA option (as they said it would), and then proceeded to withdraw the rest of the funds. This was also part of the advice they gave me a few emails down the line.

All of my money (including the 10 € sent "separately") was in my bank account in about 10 minutes after that, give or take. I'm not sure where all the negative experiences come from, mine was everything but.

I do have a few gripes:

- The return is not 6,75 % but more around 5 %. Still better than a bank and the liquidity, as described, is great.

- Also had the negative experience of a rude representative who called me x amount of times when I couldn't be reached and who tried to make me change my somewhat negative review. Please, leave those practices behind.

And try to emulate what Mintos is doing. Don't leave a generic "We're sorry that..., we will contact you...". Write a public response/explanation, so that people can see that you're being transparent and that there might be some deeper reasons behind some of the grievances.

- Also, the interface is somewhat confusing, but if you only use G&G, it's ok after a few visits.

June 26, 2020
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hello!

Thank you for your elaborate review and we are happy to see that you've had a good experience using our platform. We will continue to work on delivering the best both in our products and customer service.

We'd also like to add that Go & Grow annual return is up to 6.75%* per annum and this has been steady since launch for 2 years. You can read further on our support page or copy this direct link to your browser https://support.bondora.com/hc/en-us/articles/360000771565-What-is-Go-Grow-

Thanks again for your valuable feedback.

Team Bondora

Rated 1 out of 5 stars

Do not put your money in BONDORA, you will NEVER get it back!!

I'm shocked. I have been trying to withdraw my money for over 3 weeks now.

The customer service either has no clue or is playing dumm.

It seems they are trying to steal my money.

They are coming up with ridiculous excuses that my bank doesn't accept the withdrawal, which is a lie.

They make zero effort to help me and keep saying the same useless things.

Do NOT put your money in Bondora. You will NEVER get it back!!

June 25, 2020
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hi Gabriela,

Thank you for your review. Our team has been in touch with you to help out with this.

Unfortunately, your bank kept rejecting the withdrawal from us and sending the money back to us.

One of the reasons this may have happened is if your bank is not yet supporting the swift (flash) transfer system. In cases like this, we suggest that you check with your bank and confirm or simply add another personal bank account to your Bondora account if you have one.

Our team will still contact you via your email to help you find a solution. Thank you, Gabriela.

Team Bondora

Rated 5 out of 5 stars

Bondora has been in business since 2009…

Bondora has been in business since 2009 and is one of the leading non-bank digital consumer loan providers in Continental Europe. I started investing in 2016 with disappointed results. However, since they launched the “Go & Grow” product in 2018, I’m very confident with them. With this product we have Instant Liquidity and no limit for investment or early exit. Is perfect for all kind of investors from inexperienced to expertise. On the other hand, the interest rate isn’t the most attractive of the market: 6.75%.

May 29, 2020
Unprompted review
Rated 4 out of 5 stars

Looks safe, but I still need time to give it a 5/5

I havn't had problems with Bondora so far. I could transfer money easily and arrived instantly. It has low interest but is one of the platfroms that is surviving with COVID-19 crisis. However, is too soon yet to give it my full trust, so currently is 4 stars.

May 27, 2020
Rated 3 out of 5 stars

I think my balance after added deposit…

I think my balance after added deposit 90 € is 100 €. To 90 €.Not like the comment in the received email.

Best wishes
Venelin Asenov

May 20, 2020
Go&Grow logo

Reply from Go&Grow

Dear Venelin,

Thank you for leaving us your review and we're sorry that you feel this way about our support. Our team will be in touch with you to assist with the challenges you may be having on the platform. Thank you Venelin.

Team Bondora

Rated 1 out of 5 stars

For last couple of weeks your customer…

For last couple of weeks your customer service (a particular agent) was asked many (more than five) times to escalate that matter.

However they firmly DECLINE for no reason.

Excuse me guys, what kind of company you are?

May 20, 2020
Unprompted review

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