An excellent service to restore tread grip to boots. Boot leather seems to last a lot longer than a grippy tread so we had some very old but still comfortable Henri Lloyd boots repaired and it is fan... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Your trusted destination for premium boot restoration and care. At The Boot Repair Company, we understand the unique bond between individuals and their favourite pair of boots. Whether it's a cherished family heirloom, a reliable work companion, or a stylish fashion statement, we believe that every pair of boots deserves the utmost care and attention.
Unit 3 Hunslet Industrial Estate, LS10 1BL, Leeds, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super service, lovely people and excellent results. Two treasured pairs of boots brought back to life. Thanks to the skilled craftspeople of Leeds.

Reply from The Boot Repair Company
There was a clear communication process, instructions were easy to follow. My boots have been resoled and look brand new. I will not hesitate to use the boot repair company again.

Reply from The Boot Repair Company
Due to a freak accident kick starting my vintage motorcycle into submission it kicked back and knocked my heel of my sidi motorcycle boot leaving it looking like a dog's tongue on a summer's day 🤬I found the Boot Repair Company on the internet and got in touch from then on it was a very easy and quick process to get the boot repaired. I went to the trouble off dropping it at one of their depots (Leeds) because no boots = no Riding .. they quickly repaired my boot ( returned by UPS) and I am very pleased with the repair 😍 highly recommend this company now back on the road thankfully 🏍️

Reply from The Boot Repair Company
SUPERB service. My trainers were repaired and returned in speedy time. The level of workmanship is outstanding. A great pair of trainers now have a new lease of life. Highly recommended. Thank you.

Reply from The Boot Repair Company
After some advice from The Boot Repair Company over whether my favourite Birkenstocks needed a resole or rebuild on this occasion, I sent them off and they were back on my feet just a week later looking like a brand new pair of shoes. Same uppers but attached to a new authentic footbed and sole. This is the second time this pair has been renewed, and I have no doubt The Boot Repair Company will be doing these and others for me again in the future.

Reply from The Boot Repair Company
Brought my old Matchless hi tops back to life. What a great service.
Best wishes
Craig

Reply from The Boot Repair Company
Just wanted to acknowledge the quick and professional service from The Boot Repair Company. I thought i was going to have to buy my wife a new set of Dubarry boots, but they not only did a complete resole, they also bought them back the suede to near new finish.

Reply from The Boot Repair Company
I have no hesitation in recommending The Boot Repair Company.Their craftsmen have repaired my dubarry boots and they look like new .All the staff were very kind ,friendly and efficient .The boots were returned to me within time schedule and the price was very reasonable for such an excellent service.

Reply from The Boot Repair Company
Amazing company not cheap but worth every penny. Great company to deal with. Very impressed by skill and expertise

Reply from The Boot Repair Company
Re-soled a pair of old Redwing boots that were heading for the bin. Great service and very quick turn around time. Really pleased with the end result. Now I know this is an option I’ll be breathing new life into my old boots in future.

Reply from The Boot Repair Company
I can't praise the service and workmanship of The Boot Repair Company enough, booked online to have Dr Martens re-soled, they were picked up on a Wednesday and delivered back the following Thursday morning and look amazing. Fantastic service from start to finish. I am so glad we found this company.

Reply from The Boot Repair Company
Great communication setting up my repair and they answered everyone of my million questions so I had complete peace of mind.
When the boots were done, they were exactly as discussed and im super happy with them.
Would recommend to anyone.

Reply from The Boot Repair Company
Around 25 years ago I bought a pair of timberland boots but never really got on with them and they ended up in the bottom of my wardrobe. A few weeks ago I found them and tried them on only to find they were much more comfortable but the gunk used to stick the soles to the uppers had perished and they were coming apart. I almost decided to bin them but after finding that the Boot Repair Company fixed Timberlands I decided to send them off for a repair, since they did a great job with my DMs,with a welt, leather mid sole and new vibram sole. Just over a week later they are back and better than ever. They fit beautifully and are comfortable to wear. I can’t rate them highly enough and would happily recommend their services

Reply from The Boot Repair Company
I've always been sceptical to spend the money on repairing boots when you can get a second hand pair for cheaper than repair costs....but I thought I would give it a go as my Dubarry boots were in pretty good shape other than the soles completely coming away. I am so pleased I went with The Boot Repair Company. I have just got my boots back and they look great! The new soles look far better quality than the originals and my boots look almost new...very impressed and would 100% do it again and recommend the service. Yes, for someone like me...the repair cost is very expensive...but well worth the price for an expensive pair of boots...it really is. The whole process took just over 4 weeks, but was simple and I was kept up to date with the progress and...because I'm a bit of a skinflint, I was really pleased that the boots were returned in a large cardboard box that can be kept as a boot storage box! Thank you. A very happy customer.

Reply from The Boot Repair Company
Their customer services were very quick to respond and proactive. The repair took less time than originally envisaged and when the boots came back they looked far better than I thought that they would be able to achieve. When I opened the box with the repaired boots I also found some new colour co-ordinated laces and a care kit, which is above and beyond customer service unfortunately not often encountered nowadays. Thank you!

Reply from The Boot Repair Company
Great communication, very speedy service and most importantly; excellent results! I sent The Boot Repair Company a pair of Red Wing boots to resole and they received them on the Tuesday and had them back to me by Thursday morning, good as new. Very pleased with the results.

Reply from The Boot Repair Company
The process was very easy and the boots were returned much quicker than I was expecting. In fact, the repair was so good that the boots now look like new.
Thank you so much for resurrecting my favourite, old faithful Dubarrys!

Reply from The Boot Repair Company
Boots sent off and returned with Vibram sole on them. good service. Remember to send boots without any attachments as these may get lost.
Boots returned within a week excellent job. very quick turnaround. Worth the money.
Old friends (my boots) with renewed life.

Reply from The Boot Repair Company
Tom & his team did a fab job on my British-made Doc Marten brogue-style ox-red shoes, which I wear for work and whose soles were worn through. They have done a wonderful repair, breathing fresh life into much-loved, much-admired footwear.
The turnaround time was about 3.5 weeks between downloading a pre-paid postage slip, and return of the shoes by UBS.
Thank you, chaps!

Reply from The Boot Repair Company
TBH I was quite nervous about sending my beloved DMs to the other end of the country to be resolved.
I wasn't disappointed. They came back with new soles and clean!
Highly recommend this service to all DM lovers!!

Reply from The Boot Repair Company
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.