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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers had a great experience with this company. Customers are really happy with the app and its user-friendly interface, finding it easy to navigate and quick to provide helpful explanations. Many appreciate the AI tutor feature, which breaks down complex topics step-by-step, making studying less stressful and improving understanding. People also value the vast amount of content and the community-sourced answers, which save time and aid in homework and test preparation. However, some people were dissatisfied with the website and service, mentioning issues like limited topics for the AI, particularly for college-level studies, and the removal of crucial features like attachments and messaging. A few customers also found the service unhelpful for test preparation or felt it was inferior to other study tools.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Application

Reviewers highlight positive aspects of the app, finding it very insightful and helpful for studying and... See more

Artificial intelligence

Reviewers mention positive feedback about artificial intelligence. Many customers find the AI tutor helpful... See more

Website

Clients share ambiguous opinions on the website. Many users praise its ease of use, intuitive interface, and... See more

Service

Customers had ambiguous experiences with service. While some reviewers found the service incredibly helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

the app is very well structured, it is easy to navigate, fairly fast, and explains step by step how to answer your questions. Definitely gives study group vibes with the community sourced answers!

Company replied

Rated 4 out of 5 stars

Brainly is very helpful for my studies because users post excellent answers, so we can learn easily from them. However, I have noticed that Brainly has many incorrect answers that mislead students. Th... See more

Company replied

Rated 5 out of 5 stars

Brainly has honestly made studying so much easier for me. Whenever I get stuck, I can find clear explanations that actually help me understand the topic instead of just memorizing answers. It’s li... See more

Company replied


Company details

  1. Studying Center
  2. Study at Home School
  3. Tutoring Service

Written by the company

Brainly is an educational technology company based in New York City, New York, United States. If you need help, send an email to contact@brainly.com.


Contact info

4.2

Great

TrustScore 4 out of 5

473 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great app

Great app! Brainly is helpful for studying and homework. It gives quick answers and explanations, making learning easier and saving time.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Brainly’s AI tool is extremely helpful…

Brainly’s AI tool is extremely helpful when trying to learn a concept fast. It gives clear and simple explanations to whatever it is you’re learning. It breaks down step by step and allows you to learn anything with a much easier and less pressured feeling.

May 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Great AI Tutor!

I had an amazing recent experience using the AI Tutor feature Brainly has. I was having a lot of trouble with my SAT Prep homework, and I was able to use this to study and it worked perfectly! 10/10, would recommend to anybody and everybody!

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Super helpful!

It made it easier to understand the content I was given. It was simple to use and cut my studying time in half with how efficient it was! Will be using again!

May 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Brainlys use of AI makes studying quick…

Brainlys use of AI makes studying quick and efficient as it gives in depth answers to questions from a variety of topics. I’ve been using Brainly for years to get through high school and now college and I can say with absolute certainty that the app just keeps getting better and better for free.

May 18, 2026
Unprompted review
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Rated 5 out of 5 stars

I used Brainly Homework Helper to help…

I used Brainly Homework Helper to help me solve a math question I was stuck on, and it actually explained the steps in a really simple way. Instead of just giving me the answer, it broke everything down so I could understand how to solve similar problems on my own. The app was easy to use, fast, and made homework way less frustrating.

May 18, 2026
Unprompted review

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