Brooks & Partners Solicitors Reviews 17

TrustScore 2.5 out of 5

2.3

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Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Real Estate Attorney

Information provided by various external sources

Your Legal Team For Life. Brooks & Partners is a firm of Solicitors, based in Frimley, Surrey. We specialise in Wills, Trusts and Probate, Family and Matrimonial, Residential and Commercial Property, Employment Law, Dispute Resolution and Litigation.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

17 reviews

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Rated 1 out of 5 stars

Waste of time!

This company has been a complete waste of our time, we have been strung along for months trying to purchase our first house, with little to no communication (unless we called them) to be told yesterday by email, that the company is closing and they wouldn’t do any more work to help finalise the purchase.

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Efficient and reliable.

Sam and her team made our house transfer really easy. They were always able to be contacted and were all really helpful. I would definitely recommend them to anyone who needs a good solicitor. I was informed of all the pros and cons of of my particular situation and was put at ease immediately. It was a pleasure dealing with them.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

A first class and professional service

Do not hesitate to use Brooks and Partners for your legal requirements. In particular Sam Cornell and her team for all conveyancing matters. We received a first class service both in the selling and purchasing of our properties. We were dealt with so professionally and courteously at all times and made to feel it was very personal to us. As with all house sales and purchases it is fraught at times and it was then we most needed Sam and her colleagues and they dispense not disappoint us.

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

The best solicitor in town!!!!

Wow! Samantha Cornell dealt with our first house and made it all so straight forward easy and relaxing for us! Samantha went above and behond to get our first house done and! Samantha made us feel reassured and calm when asking any questions about the house even if we felt it was a silly question! If you are looking for a solicitor you need to run not walk and get in contact with her! Everything done in a month!! I'll be going straight back to them for any other solicitor needs!!!!

May 7, 2022
Unprompted review
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Rated 4 out of 5 stars

Sold & Bought with Samantha Cornell.

On the whole we were more than happy with Brooks & Partners who dealt with our selling and buying process.
There were a couple of things that we didn't like, but it was then, and still is now, a Covid world, so we feel Brooks & Partners did a very good job.Our contact was Samantha, we felt happy and comfortable dealing with her,all we needed was explained, and she did everything she could to help us with the challenges that arose.
We did feel communication could of been more forthcoming, we would like to of been contacted a bit more often, but we had to call once or twice a week to see if there had been progress. This may not be a single person's responsibility, as they use a system called Hoowla, a software programme that should keep you updated ,but of course this needs to be updated by someone. We completed our sale, and purchase in December, earlier for our sale, but the Hoowla system still shows unfinished or incomplete items, this concerned us a bit at first as we don't move often, and didn't know if we had do do anything, but we can now see, it just doesn't get updated or filled out. On the whole we are happy with Brooks & Partners, and what they achieved in the circumstances, and would certainly recommend their services to all.

February 12, 2022
Unprompted review
Rated 4 out of 5 stars

EXECUTOR HOUSE SALE

We used this firm in a recent property transaction mainly as they have been our family solicitor for decades. They were friendly, professional and efficient throughout the transaction and their fees were competive.

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Sam was professional throughout

Sam was professional throughout, she was attentive and thorough, and although clearly busy she responded to my requests promptly. On a more personal level, she was fun and a pleasure to work with. I would have no hesitation in recommending her.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

This was our first purchase of a…

This was our first purchase of a property in the UK and there is no doubt that will you Nitasha end her team next time we either sell or buy again.
Nitasha and her team handled our conveyancing excellent, timely and professional in all aspects.

August 9, 2021
Unprompted review
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Rated 5 out of 5 stars

I first used Brooks & Partners back in…

I first used Brooks & Partners back in 1999 to move house and didn't give them another thought until 2016, when I needed information regarding the house boundaries. In response to that initial query and simply out of courtesy, I was swiftly emailed a crucial Land Registry document that I'd been unable to find.

Five years later, on seeking further advice regarding the same issue, the Brooks team obligingly resumed our email conversation. Their various responses were again prompt, detailed and courteous, with enough volunteered information to enable a good understanding of my legal situation.

In my experience, Brooks have a reliably solid team, professional in every sense, and I would not hesitate to recommend their services.

May 21, 2021
Unprompted review
Rated 5 out of 5 stars

Efficient, Caring & Very helpful.

Efficient, caring & Very helpful. All the contact points we had with The Team were all we could have hoped for. Two sensitive pieces of work were carried out for us in the middle of lockdown. With use of video calling and email, i feel it could not have been done better. I would recommend Brooks & Partners without hesitation.

May 20, 2021
Unprompted review
Brooks & Partners Solicitors logo

Reply from Brooks & Partners Solicitors

Dear Mr Jardine

Many thanks for your five star review and kind words. Your feedback is extremely important to us. Best wishes from all at Brooks & Partners.

Rated 5 out of 5 stars

House Purchase

We used this firm to handle the recent purchase of our new house.

The sale was very frustrating, & took a VERY long time to complete, partly due to delays caused by the Covid pandemic & endless lockdowns.

We were extremely impressed with the solicitor who handled our purchase, she was on the case every step of the way, and even spotted a problem with the title deed that the seller's solicitor had missed! Frankly, her efficiency really showed just how much the other side were dragging their feet at every turn.

We would highly recommend this firm to anyone looking for really good solicitors that they can trust to get the job done, no matter what obstacles are put in their way.

May 13, 2021
Unprompted review
Rated 5 out of 5 stars

efficient conveyancing service and good result

Having been with Brooks & Partners for buying and selling a few properties over many years now, their service has always been friendly, trustable and dependable. Particularly, this time with Nitasha, she took our case halfway through from another law firm, immediately with very clear, practical and highly transparent steps and instructions, we were able to prepare all the necessary paperwork. Under the time pressure from sellers, Nitasha has managed to completed the transaction within 6 weeks, well done to her team. Highly recommended, and will use again!

April 30, 2021
Unprompted review
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Rated 5 out of 5 stars

Good experience

A quick and established practise, with great communication from the senior partner himself to keep us updated of matters, which was well received and appreciated. Impressed with their quick turnaround and focussed approach.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

House Sale for Deputies

House Sale for Deputies
I am a deputy for my mum who suffers from Dementia and have had to sell her house to pay for her care. Nitasha was just great - especially under the current conditions and the sale has gone through much faster than I expected.
Thanks for your help Nitasha and the team from Barry

March 11, 2021
Unprompted review

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